Adriana Ramirez work email
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Adriana Ramirez personal email
Analytic, problem solving and results-focused professional, with 17 years of experience in the Automotive Industry, with the last 12 years dedicated to Costumer Contact services, for Customer complaints, PPMs and quality metrics follow up, and corrective actions implementations. I enjoy the opportunity to apply quality problem solving tools, working with multifunctional teams in all types of automotive products.
Semco
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SemcoChihuahua, Mexico
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Project ManagerSemco Jan 2023 - PresentCiudad Juárez, Chihuahua, MexicoIn charge of project time lines and customer serviceTeam motivation and activities organization Analyzing and managing project riskMonitoring progress and time-line goalsCreating weekly schedules
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Customer Quality EngineerMahle Aug 2019 - Dec 2022 -
SqeMahle Sep 2017 - Jul 2019SQE, INCOMING SUPERVISOR, METROLOGY AND METALLOGRAPHY LAB SUPERVISOR -
Customer Contact Engineer (Quality)Lear Corporation May 2013 - Sep 2017o Customer contact for quality complaints on seat covers o * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programso * Continuous failure analysis on sewing processo * Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customerso * Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US) o * Active participant in QRQC meetings and process improvement activities -
Quality EngineerAutomotive Lighting Jun 2012 - May 2013Costumer contact for quality complaints * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customer part of the scrap reduction team * Responsible for control plans and production quality Responsible of quality inspectors and gp12 áreas -
Customer Liaison / Interim Quality ManagerEci Dec 2010 - May 2012Customer Liaison / Interim Quality Manager All the Customer Liaison functions plus: * Attendant in staff meetings to develop strategic plans for quality improvement (Quality Systems / Quality Assurance / Continuos Improvement) * Key attendant in NPI meetings to establish the quality steps needed to new launch projects * Attendant in monthly meetings to review metrics and create strategies for improvement Customer Liaison* Customer contact for quality complaints on electrical * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customers * Creation of IPTV charts and paynter/gate charts * Internal audits and findings reports (ISO TS internal auditor certification) * Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US) * Participation in process variation meetings * Participation in control plan changes derivate of customer complaints / corrective actions -
Warranty SpecialistContinental Dec 2008 - Dec 2010Costumer contact for quality complaints * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customer part of the scrap reduction team * Responsible for control plans and production quality Responsible of quality inspectors and gp12 áreas -
Warranty EngineerDelphi Dec 2003 - Dec 2008Warranty responsible engineer for VR and digital transmission sensors and ABS sensors •Continuous failure analysis on sensors, from manufacturing to functional problems •Development of corrective actions and documentation in 8D’s and 5-phases formats •Creation of IPTV charts and gate charts using GM databases •Involvement in Shainin project teams (Red X Apprentice certification) •Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US)
Adriana Ramirez Skills
Adriana Ramirez Education Details
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Computer Science
Frequently Asked Questions about Adriana Ramirez
What company does Adriana Ramirez work for?
Adriana Ramirez works for Semco
What is Adriana Ramirez's role at the current company?
Adriana Ramirez's current role is Customer Quality Engineer.
What is Adriana Ramirez's email address?
Adriana Ramirez's email address is ar****@****ear.com
What schools did Adriana Ramirez attend?
Adriana Ramirez attended Universidad Autónoma De Ciudad Juárez.
What are some of Adriana Ramirez's interests?
Adriana Ramirez has interest in Social Services, Children, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Adriana Ramirez known for?
Adriana Ramirez has skills like 8d Problem Solving, Continuous Improvement, Fmea, Problem Solving, Six Sigma, Root Cause Analysis, Red X, Quality Control, Automotive, Ppap, Manufacturing Engineering, Supplier Quality.
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Adriana Ramirez
México, Mexico -
1maritimex.com.mx
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