Adriana Ramirez

Adriana Ramirez Email and Phone Number

Customer Quality Engineer @ Chihuahua, Mexico
Chihuahua, Mexico
Adriana Ramirez's Location
Ciudad Juárez, Chihuahua, Mexico, Mexico
Adriana Ramirez's Contact Details

Adriana Ramirez work email

Adriana Ramirez personal email

n/a
About Adriana Ramirez

Analytic, problem solving and results-focused professional, with 17 years of experience in the Automotive Industry, with the last 12 years dedicated to Costumer Contact services, for Customer complaints, PPMs and quality metrics follow up, and corrective actions implementations. I enjoy the opportunity to apply quality problem solving tools, working with multifunctional teams in all types of automotive products.

Adriana Ramirez's Current Company Details
SEMCO

Semco

Customer Quality Engineer
Chihuahua, Mexico
Adriana Ramirez Work Experience Details
  • Semco
    Semco
    Chihuahua, Mexico
  • Semco
    Project Manager
    Semco Jan 2023 - Present
    Ciudad Juárez, Chihuahua, Mexico
    In charge of project time lines and customer serviceTeam motivation and activities organization Analyzing and managing project riskMonitoring progress and time-line goalsCreating weekly schedules
  • Mahle
    Customer Quality Engineer
    Mahle Aug 2019 - Dec 2022
  • Mahle
    Sqe
    Mahle Sep 2017 - Jul 2019
    SQE, INCOMING SUPERVISOR, METROLOGY AND METALLOGRAPHY LAB SUPERVISOR
  • Lear Corporation
    Customer Contact Engineer (Quality)
    Lear Corporation May 2013 - Sep 2017
    o Customer contact for quality complaints on seat covers o * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programso * Continuous failure analysis on sewing processo * Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customerso * Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US) o * Active participant in QRQC meetings and process improvement activities
  • Automotive Lighting
    Quality Engineer
    Automotive Lighting Jun 2012 - May 2013
    Costumer contact for quality complaints * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customer part of the scrap reduction team * Responsible for control plans and production quality Responsible of quality inspectors and gp12 áreas
  • Eci
    Customer Liaison / Interim Quality Manager
    Eci Dec 2010 - May 2012
    Customer Liaison / Interim Quality Manager All the Customer Liaison functions plus: * Attendant in staff meetings to develop strategic plans for quality improvement (Quality Systems / Quality Assurance / Continuos Improvement) * Key attendant in NPI meetings to establish the quality steps needed to new launch projects * Attendant in monthly meetings to review metrics and create strategies for improvement Customer Liaison* Customer contact for quality complaints on electrical * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customers * Creation of IPTV charts and paynter/gate charts * Internal audits and findings reports (ISO TS internal auditor certification) * Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US) * Participation in process variation meetings * Participation in control plan changes derivate of customer complaints / corrective actions
  • Continental
    Warranty Specialist
    Continental Dec 2008 - Dec 2010
    Costumer contact for quality complaints * Leadership in meetings with customers to negotiate PPMs and discuss improvements based on their complaints or in continuous improvement programs * Continuous failure analysis on harnesses from manufacturing to functional problems •Development and coordination/ implementation of corrective actions and documentation in 8D’s and 5-phases formats or as required by customer part of the scrap reduction team * Responsible for control plans and production quality Responsible of quality inspectors and gp12 áreas
  • Delphi
    Warranty Engineer
    Delphi Dec 2003 - Dec 2008
    Warranty responsible engineer for VR and digital transmission sensors and ABS sensors •Continuous failure analysis on sensors, from manufacturing to functional problems •Development of corrective actions and documentation in 8D’s and 5-phases formats •Creation of IPTV charts and gate charts using GM databases •Involvement in Shainin project teams (Red X Apprentice certification) •Creation of power point/excel presentations and reports for meetings with customers, suppliers and supervisors (Mexican and US)

Adriana Ramirez Skills

8d Problem Solving Continuous Improvement Fmea Problem Solving Six Sigma Root Cause Analysis Red X Quality Control Automotive Ppap Manufacturing Engineering Supplier Quality Apqp Lean Manufacturing Spc Manufacturing 5s Product Development Dfmea Value Stream Mapping

Adriana Ramirez Education Details

Frequently Asked Questions about Adriana Ramirez

What company does Adriana Ramirez work for?

Adriana Ramirez works for Semco

What is Adriana Ramirez's role at the current company?

Adriana Ramirez's current role is Customer Quality Engineer.

What is Adriana Ramirez's email address?

Adriana Ramirez's email address is ar****@****ear.com

What schools did Adriana Ramirez attend?

Adriana Ramirez attended Universidad Autónoma De Ciudad Juárez.

What are some of Adriana Ramirez's interests?

Adriana Ramirez has interest in Social Services, Children, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Adriana Ramirez known for?

Adriana Ramirez has skills like 8d Problem Solving, Continuous Improvement, Fmea, Problem Solving, Six Sigma, Root Cause Analysis, Red X, Quality Control, Automotive, Ppap, Manufacturing Engineering, Supplier Quality.

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