Adriana Wright Email & Phone Number

Vancouver, Washington, Us

Provided consistent follow-up and information to 150 plus daily prospects interested in building a custom home with the goal of setting appointments with local onsite sales team. Responded to and utilized marketing materials to qualify based on needs of individual. Effectively created, delivered on-going email campaigns, and researched online activities on a consistent basis. Worked with prospects to determine the best branch and floor models.Utilized lead management software.Managed KPI's and ongoing mentorship of my sales team.

Stamford, Connecticut, Us

• Professionally, accurately, and effectively handle customer requests including changes to customer records, credits, payments, additions of service/products and billing inquiries. • Identified opportunities to sell additional Charter products and services during customer interactions and applied appropriate fees as necessary.• Resolved customer questions or concerns in one call in timely manner.• Observed customer behavior during call handling process for disconnection risks.• Met or exceeded monthly performance metrics established for a billing agent.

Vancouver, Wa, Us

• Enrolled and educated medical providers for electronic claim submission to insurance companies, as well as Practice Management and Electronic Health Records software.• Handled and brought over 130 new accounts per month• Liaison between client and support department to resolve implementation issues and assist with billing issues and customization of Electronic Health Records program.• Contacted 50 plus new and existing customers per day to discuss new products and services.• Organized joint sales calls with current customers and outside software vendors.• Exceeded monthly sales quotas by more than 80% by pursuing leads and expanding the prospect list.• Consistently in the top 3 sales representatives out of 13 on monthly basis.• Contacted regular and prospective customers to explain product, features, and solicit additional services.• Kept track of multiple Excel spreadsheets to give proper credit to sales team.• Made changes to accounts, filing, faxes, and online research.