Adriana Andrei Email and Phone Number

- leading the employees, and coordinating partners from the assigned region (managers, consultants, cashiers, collectors), assuming responsibility for the activity and results of the entrusted offices, as well as for the staff fluctuation;- implementing the company's policy in the group of managed offices, according to the existing norms and procedures, responsible for the presentation of the draft budget of the managed branches, as well as for the implementation of the approved revenue and… Show more - leading the employees, and coordinating partners from the assigned region (managers, consultants, cashiers, collectors), assuming responsibility for the activity and results of the entrusted offices, as well as for the staff fluctuation;- implementing the company's policy in the group of managed offices, according to the existing norms and procedures, responsible for the presentation of the draft budget of the managed branches, as well as for the implementation of the approved revenue and expenditure budget;- responsible for the development of the office network, as well as for the opening of new objectives, conducting market research, organizing, controlling, and proposing marketing activities, monitoring competition, and proposing solutions regarding the expansion of the market niche.- evaluating the performance of subordinates, facilitating feedback and intradepartmental communication, recruiting for vacancies in the coordinated offices taking into account time and budget parameters;- responsible for achieving the KPIs in each of the subsidiaries managed;- managerial approval for the credits granted in the allocated region;- responsible for internal managerial control. Show less

Notable results: request to provide my services in two other regions (North East and South West) following the results obtained in the allocated region and recommendations from superiors, 1st place nationally - loan sales (regional ranking 2018, qualification for the workshop held at the Erste Campus in Vienna), 1st place national production (regional ranking, Q1, and Q2 2019)- leading and coordinating the teams consisting of Sales Managers and their people in the assigned region… Show more Notable results: request to provide my services in two other regions (North East and South West) following the results obtained in the allocated region and recommendations from superiors, 1st place nationally - loan sales (regional ranking 2018, qualification for the workshop held at the Erste Campus in Vienna), 1st place national production (regional ranking, Q1, and Q2 2019)- leading and coordinating the teams consisting of Sales Managers and their people in the assigned region, together with the Head of the regional department (approx. 60 people), managing the expenditure budget and developing strategies to efficient the spendings in the allocated region, together with the Regional Director;- recruitment of Sales Managers and their subordinates, creating strategies for developing the business in our region, responsible to acquire new partners and manage existing ones, applying, developing, and shaping strategies, at a regional level, aimed at achieving the KPIs, providing constant support to both tied agents, and the Regional Director, support in partner hunting and farming activities for Sales Managers;- establishing a good relationship with BCR bank branches, credit department, sales support department;- training on loan products in Romania according to O.U.G. 52/2016 and regarding the ancillary services usually offered with them, training in consumer loan contracts, including consumer protection, the process of purchasing and understanding real estate, valuation of collateral, organization of land registers, business ethics standards, consumer credit assessment process, skills in the financial and economic fields, the evolution of the Romanian market, sales techniques, how to use the software products necessary for the sale of products, teaching complaint management techniques;- supporting the authorization of tied agents at the National Authority for Consumer Protection to include them in Credit Intermediaries Register according to 17`s Directive. Show less

Notable results: diploma of excellence granted by Executive President- leading the recruitment and training process in the allocated region;- creating strategies for business development in the assigned area;- the responsibility to achieve regional sales targets according to the KPIs, by providing support, identifying and implementing solutions, achieving regional targets in terms of the percentage of active agents/partners, and increasing their productivity level;-… Show more Notable results: diploma of excellence granted by Executive President- leading the recruitment and training process in the allocated region;- creating strategies for business development in the assigned area;- the responsibility to achieve regional sales targets according to the KPIs, by providing support, identifying and implementing solutions, achieving regional targets in terms of the percentage of active agents/partners, and increasing their productivity level;- identifying new market opportunities, based on market analysis and reports on competition, clients’ needs, and the feedback from the partners’ network and propose the solutions to give a competitive position in the market;- implementing complaints management procedures and resolving complaints made by customers;- initiating and participating in marketing activities regarding alternative sales channels;- teaching knowledge on the product side and the promotion side for the entire company portfolio by conducting training sessions, on-the-job training, and coaching of staff in the assigned region;-maintaining people's level of satisfaction, take care of their motivation, and identifying areas that need improvement. Show less

Notable results: entry in top 6 best agencies nationwide in 6-9 months, Regional Sales Conference-1st place in recruitment and selection, 2nd place in sales, winning competition for Regional Developer- managing own recruited sales teams formed by Team Leaders and Financial Advisors in Cluj-Napoca and Dej (20 people);- responsible for achieving monthly, quarterly, and annual targets;- developing team objectives, sales pitches, adjust them over time, and targeting strategies;-… Show more Notable results: entry in top 6 best agencies nationwide in 6-9 months, Regional Sales Conference-1st place in recruitment and selection, 2nd place in sales, winning competition for Regional Developer- managing own recruited sales teams formed by Team Leaders and Financial Advisors in Cluj-Napoca and Dej (20 people);- responsible for achieving monthly, quarterly, and annual targets;- developing team objectives, sales pitches, adjust them over time, and targeting strategies;- elaboration and proposal of the sales plan accompanied by a dynamic policy of continuous growth of the sales volume, development and implementation of strategies, reports with proposals and studies on the use of the most efficient methods of business improvement and product promotion;- administration and management of financial resources, implementation of cost-effective methods, responsible for the correct application of internal procedures, regulations, and principles;- maintaining and developing the client portfolio and client satisfaction;- coordinating and guiding the activity to ensure the efficient use of working time, maintaining the level of motivation and satisfaction of the team;-participating in the recruitment, selection, training of the team, identifying the training needs of the team, ensuring its continuous training. Show less

Notable results: one of the best performing team in the region in just 3 months- recruiting, guiding, and coordinating the activity of 5 Financial Advisers;- achieving the set and assumed objectives;- developing the client portfolio and its quality growth.