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Adriana Brewer Email & Phone Number
Passionate and inspirational leader, Customer Experience Supervisor, Help Desk Analyst, project management, administrative support, quality assurance and translation services in Spanish, Portuguese and English.
at
YouTube
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Passionate and inspirational leader, Customer Experience Supervisor, Help Desk Analyst, project management, administrative support, quality assurance and translation services in Spanish, Portuguese and English.
Location
Broken Arrow, Oklahoma, United States
Company size
Who is Adriana Brewer? Overview
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Quick answer
Adriana Brewer is listed as Passionate and inspirational leader, Customer Experience Supervisor, Help Desk Analyst, project management, administrative support, quality assurance and translation services in Spanish, Portuguese and English. at YouTube, a with 131203 employees, based in Broken Arrow, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Adriana Brewer.
Adriana Brewer previously worked as Account Manager at Jpmorgan Chase & Co. and Technical Subject Matter Expert (SME) at Jpmorganchase. Adriana Brewer holds Bachelor Of Education & Training from Estacio De Sa University.
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YouTube
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Profile bio
About Adriana Brewer
AREAS OF EXPERTISE• Project Management• Quality Assurance• Teaching & Training • Vendor Relations• Logistics Coordination • Read, Write, Translate in Portuguese, English; Intermediate Spanish • Public Speaking, Presenting, White Boarding, Creating Training Presentations and Curriculum • Google Drive, Microsoft Word, PowerPoint, Basic Excel Functions • CRM Database Management HubSpot, Salesforce • Interpretation and translation of text and spoken word for documents, marketing collateral, database entries and technical documentations• Manage and Train up to 115 clients daily
Current workplace
Adriana Brewer's current company
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Youtube
10 roles
Adriana Brewer work experience
A career timeline built from the work history available for this profile.
Account Manager
CurrentAs a manager, I lead my team to provide white-glove customer service for our cardmembers, assuring excellent team metrics. Some of my responsibilities are, but not limited to, maintaining quality of calls, assisting and coaching advisors on complex situations, helping them succeed on their daily tasks, maintaining high scores of our team, empowering them to make the best decision, leading projects that will benefit our customers, providing an excellent customer experience on travel.
Dec 2023 - Present
Technical Subject Matter Expert (Sme)
- Coaching and Training: Develop and implement training programs for agents on the floor, provide coaching and feedback to team members, and work to improve overall performance of the team.- Defect Tracking and Resolution: Monitor GDS systems, reservations, or exchanges for defects and issues, track resolution times and outcomes, and work with technical teams to resolve defects.- Process Improvement: Identify areas for process improvement and work with teams to implement changes that improve efficiency, reduce errors, and improve customer satisfaction.- Subject Matter Expertise: Develop expertise in GDS systems, reservations, schedule changes or exchanges, and serve as a resource for agents and team members to help them resolve complex issues or escalations.- Collaboration and Communication: Work collaboratively with cross-functional teams, including IT, product development, and customer service teams, to share knowledge, coordinate efforts, and ensure consistency in service delivery.
Aug 2022 - Dec 2023
Feb 2022 - Dec 2023
Nov 2021 - Mar 2022
Administrative Assistant
Current
Pinpoint Action Group
Administrative Assistant for Marketing Consulting Firm.Assist management team in various administrative duties which may include:• Customer database management in CRM HubSpot; update customer records and notate accordingly• Answer phones, send emails, cash handling, QuickBooks
May 2021 - Present
Feb 2021 - Present
Insurance Agent
Current
Jan 2021 - Present
Trainer, Logistics Coordinator
Brasas and Fisk Educational Centers • Conducted 5 training sessions daily, with over 20+ clients per session.• Supported logistics supervision, vendor relations and scheduling support for over public 100 events.o Results: Lead over 100+ clients daily with an average pass rate of 85% for their examinations.
Jul 2012 - Mar 2020
Quality Assurance Supervisor, Project Management Intern
Projects While In School
Quality Assurance Supervisor• Copacabana - 5-Star Luxury Hotel and Resort• Transamerica Flat Barra -4-Star Hotelo Results: Managed workload of 20 employees with over 50 checklist items daily to obtain highest satisfaction in guest experience and overall ratings. Project Management Intern• John Siebert Residence o Results: Successfully logged over 4600 hours for multiple projects over 24 months for two working professionals.o Managed the daily affairs of a $2.5 M Property and its priceless assets with great recommendations.
Apr 2007 - May 2011
Team & coworkers
Colleagues at YouTube
Other employees you can reach at youtube.com. View company contacts for 131203 employees →
DM
Diego Morales Nunes
Colleague at YoutubeCapão Da Canoa, Rio Grande Do Sul, Brazil
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LW
Liam Webster
Colleague at YoutubeOro, Ontario, Canada
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AJ
April Joy Belicena
Colleague at YoutubePhilippines
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E(
Evelyn (Fibromom)
Colleague at YoutubeGreater Duluth Area, United States
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IW
Ilham Whiskey
Colleague at YoutubeBandung, West Java, Indonesia
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JC
Joshua Call
Colleague at YoutubePlano, Texas, United States
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JY
Jerry Yu
Colleague at YoutubeNew York City Metropolitan Area, United States
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MT
Mohammed Tashaffi
Colleague at YoutubeKurnool, Andhra Pradesh, India
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ВК
Валентин Кулешов
Colleague at YoutubeEast Hanover, New Jersey, United States
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MY
Michael Yasuko
Colleague at YoutubeEcuador
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Diego Morales Nunes
Colleague at YoutubeCapão Da Canoa, Rio Grande Do Sul, Brazil
View →
LW
Liam Webster
Colleague at YoutubeOro, Ontario, Canada
View →
AJ
April Joy Belicena
Colleague at YoutubePhilippines
View →
E(
Evelyn (Fibromom)
Colleague at YoutubeGreater Duluth Area, United States
View →
IW
Ilham Whiskey
Colleague at YoutubeBandung, West Java, Indonesia
View →
JC
Joshua Call
Colleague at YoutubePlano, Texas, United States
View →
JY
Jerry Yu
Colleague at YoutubeNew York City Metropolitan Area, United States
View →
MT
Mohammed Tashaffi
Colleague at YoutubeKurnool, Andhra Pradesh, India
View →
ВК
Валентин Кулешов
Colleague at YoutubeEast Hanover, New Jersey, United States
View →
MY
Michael Yasuko
Colleague at YoutubeEcuador
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2 education records
Adriana Brewer education
Bachelor Of Education & Training
Estacio De Sa University
Bachelor Of Arts In Hospitality Management/ Tourism
Estacio De Sa University
FAQ
Frequently asked questions about Adriana Brewer
Quick answers generated from the profile data available on this page.
What company does Adriana Brewer work for?
Adriana Brewer works for YouTube.
What is Adriana Brewer's role at YouTube?
Adriana Brewer is listed as Passionate and inspirational leader, Customer Experience Supervisor, Help Desk Analyst, project management, administrative support, quality assurance and translation services in Spanish, Portuguese and English. at YouTube.
Where is Adriana Brewer based?
Adriana Brewer is based in Broken Arrow, Oklahoma, United States while working with YouTube.
What companies has Adriana Brewer worked for?
Adriana Brewer has worked for Youtube, Jpmorgan Chase & Co., Jpmorganchase, Pinpoint Action Group, and State Farm.
Who are Adriana Brewer's colleagues at YouTube?
Adriana Brewer's colleagues at YouTube include Diego Morales Nunes, Liam Webster, April Joy Belicena, Evelyn (Fibromom), and Ilham Whiskey.
How can I contact Adriana Brewer?
You can use AeroLeads to view verified contact signals for Adriana Brewer at YouTube, including work email, phone, and LinkedIn data when available.
What schools did Adriana Brewer attend?
Adriana Brewer holds Bachelor Of Education & Training from Estacio De Sa University.
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