In the years 2022 and 2023, I successfully managed accommodations for over 2,000 international students, demonstrating my capability in high-volume operational oversight. I developed and executed a marketing strategy aimed at engagement events, which significantly expanded our host family database. My role also involved recruiting, onboarding, and training a dedicated recruitment team responsible for conducting cold calls, performing home inspections, and converting leads into host families.… Show more In the years 2022 and 2023, I successfully managed accommodations for over 2,000 international students, demonstrating my capability in high-volume operational oversight. I developed and executed a marketing strategy aimed at engagement events, which significantly expanded our host family database. My role also involved recruiting, onboarding, and training a dedicated recruitment team responsible for conducting cold calls, performing home inspections, and converting leads into host families. I also oversaw the operations of a summer residence housing over 200 students, including team hiring and management. Show less

Managed end-to-end student experiences in a live-in position at the residence, from unit showings to move-in/out inspections and coordination with third-party contractors. Assisted the onboarding of new students, ensuring a smooth and welcoming arrival experience.

I successfully led the project management of coworking space expansions, which resulted in an increase in workspace offerings from 64 to 220 within just six months. In 2019, through the implementation of effective sales tours and customer engagement strategies, we achieved a remarkable 90% occupancy rate, demonstrating the success of our efforts in attracting and retaining clients.I designed and executed the full sales cycle process, significantly boosting our office occupancy from 35% to… Show more I successfully led the project management of coworking space expansions, which resulted in an increase in workspace offerings from 64 to 220 within just six months. In 2019, through the implementation of effective sales tours and customer engagement strategies, we achieved a remarkable 90% occupancy rate, demonstrating the success of our efforts in attracting and retaining clients.I designed and executed the full sales cycle process, significantly boosting our office occupancy from 35% to an impressive 85% post-COVID-19.As a marketing strategy, I organized and managed virtual and in-person client events, taking charge of everything from event design to budgeting and team coordination. By closely monitoring market trends and lead conversion, I was able to provide strategic insights that led to promotional and operational improvements.I also managed the operations team, oversaw office administration, and supported digital marketing initiatives as I enhanced our social media strategies and led partnerships with influencers. Show less

I successfully launched and managed the first branch office in the region, achieving an impressive 80% occupancy within just six months. My role involved supporting sales initiatives by conducting office tours and effectively converting leads into long-term customers. Additionally, I oversaw all aspects of office administration, which included recruiting and training the operations team, operations budget management, and facilities maintenance. To foster a sense of community and strengthen… Show more I successfully launched and managed the first branch office in the region, achieving an impressive 80% occupancy within just six months. My role involved supporting sales initiatives by conducting office tours and effectively converting leads into long-term customers. Additionally, I oversaw all aspects of office administration, which included recruiting and training the operations team, operations budget management, and facilities maintenance. To foster a sense of community and strengthen customer relationships, I designed and led monthly events that engaged our clientele and enhanced their overall experience. Show less

Assisted the Event Director in managing logistics for various events, contributing to venue selection, contract negotiations, and overall event execution. Conducted site visits and coordinated pre-event meetings to finalize event details and ensure readiness.

Delivered post-sales customer service, assisting with invoicing and resolving complaints to maintain high customer satisfaction.

Managed dining reservations and customer service for multiple restaurants within the resort, enhancing guest experiences.

Rotated through various departments including Sales & Marketing, Weddings & Events, Front Desk, and Food & Beverage, gaining comprehensive hospitality management experience.

Assisted passengers by checking travel documentation before board the plane.