Adriana Davila Email & Phone Number

Laredo, Tx, Us

Laredo, Tx, Us

Laredo Tx 78040

Laredo, Texas Area

- American Heart Association Heartsaver First Aid BLS/CPR/AED (Adult/Child/Infant) Certified- AFAA Group Fitness Instructor (GFI) Certified - Attended Zumba Instructor Convention 2013, 2014, 2015, 2017, 2018 in Orlando, Florida- Zumba B1, B2, Sentao, and Toning Certified- Active, supporting countless community events/benefits in the Laredo, TX and San Antonio, TX areas- Successfully been able to organize numerous Zumba Masterclass benefits in the Laredo, TX area with 150+… Show more - American Heart Association Heartsaver First Aid BLS/CPR/AED (Adult/Child/Infant) Certified- AFAA Group Fitness Instructor (GFI) Certified - Attended Zumba Instructor Convention 2013, 2014, 2015, 2017, 2018 in Orlando, Florida- Zumba B1, B2, Sentao, and Toning Certified- Active, supporting countless community events/benefits in the Laredo, TX and San Antonio, TX areas- Successfully been able to organize numerous Zumba Masterclass benefits in the Laredo, TX area with 150+ attendees each and $1000+ in profit Show less

Laredo, Texas, United States

Laredo, Texas Area

- Supported all computer lab operations. - Diagnosed hardware/software problems, fixed them and/or contacted appropriate repair services. - Connected computers to the network and to peripheral equipment, including printers and scanners.- Assess computer needs and made suggestions on improvements. - Facilitated group sessions and provided one-on-one support. - Daily interaction with children ages 3 - 12 years of age.

Laredo, Texas Area

Laredo, Texas Area

- Underwent 6 weeks of iOS training (technical and soft skills).- Answered an average of 30+ calls per day, addressed customer inquiries, troubleshooted their devices, and provided additional product knowledge. - Resolved customer complaints in a professional manner while prioritizing customer satisfaction. - Escalated unresolved customer grievances to designated departments for further investigation.

Orlando, Fl

- Worked 2011/2012 Halloween Horror Nights Marquee Event- Performed opening/closing duties of designated area- Monitored ‘Scareactors’ daily performances- Tended to any issues arising from both ‘Scareactors’ and/or park visitors- Worked/reported directly to Assistant Stage Manager and Stage Manager to complete and address tasks as necessary

Orlando, Florida Area

- Delivered personalized customer service by asking relevant questions and actively listening to the responses. - Maintained a high level of product knowledge and solutions to convert causal customers into lifelong consumers. - Facilitated workshops helping customers discover and understand basic functions on their devices. - Handled high volume cash, check, and credit card transactions. - Identified hardware/software failures and replaced components that were not functioning… Show more - Delivered personalized customer service by asking relevant questions and actively listening to the responses. - Maintained a high level of product knowledge and solutions to convert causal customers into lifelong consumers. - Facilitated workshops helping customers discover and understand basic functions on their devices. - Handled high volume cash, check, and credit card transactions. - Identified hardware/software failures and replaced components that were not functioning. - Working with the management team coordinating necessary functions between the different areas of the business. - Strategically managed and scheduled 200+ store employees while maintaining optimal staffing levels at all times. - Reduced overtime by 70% within one quarter thus consistently ranking us #1 in hours utilization within the Central Florida Market. Show less

Orlando, Florida Area

- Basic set-up and operation of large and small-scale audiovisual systems for live events - Responsible for accurate setup and efficient operation of equipment as requested by party - Extensive customer service coupled with striving to exceed internal and external customer expectations- Troubleshoot hardware/software- Assist with striking, proper security, storage, transportation, and maintenance of equipment

Laredo, Texas Area

- Served as a liaison between patrons and various departments within the LEA to resolve guest issues- Developed and maintained customer relationships with the LEA’s Laredo Bucks (CHL Hockey Team) season ticket holders as well as recurring guests - Oversaw approximately 15-20 part-time employees per event and made sure they did their jobs to the best of their abilities - Performed administrative duties (directing calls, fax, copies, etc…) as needed* Participated in doing PA… Show more - Served as a liaison between patrons and various departments within the LEA to resolve guest issues- Developed and maintained customer relationships with the LEA’s Laredo Bucks (CHL Hockey Team) season ticket holders as well as recurring guests - Oversaw approximately 15-20 part-time employees per event and made sure they did their jobs to the best of their abilities - Performed administrative duties (directing calls, fax, copies, etc…) as needed* Participated in doing PA (production assistant) work for some of the facility’s headlining concert acts and events Show less

Laredo, Texas

- Served as POS (point of sale) for customer purchases; offered store credit card, processed returns, gift cards, and maintained front of store presentation- Worked together with other departments to provide quality customer service- Merchandising, inventory management

Laredo, Texas

- Extensive customer service- Administrative duties (directing/screening calls, copies, etc...)- Merchandising and inventory

Associate Of Science - As, Registered Nursing/Registered Nurse

Licensed Practical/Vocational Nurse Training

M.S., Entertainment Business

Activities and Societies: Toastmasters (Full Sail Chapter), Full Sail Pre-Law Club * Executive Leadership * Project and Team Management *.

B.S., Music Business

Activities and Societies: Full Sail Pre-Law Club * Music Business Management * Professional Writing * Record Label Development *.

A.S., Recording Arts

* Introduction to Media Arts * Computers, Math, & the Internet * Multimedia Audio * Songcraft * Sound Foundations * Media and Society *.

Biology

Basics

High School Diploma

Activities and Societies: Health Science Magnet School, HOSA, Tigerettes Dance Team