Adriana Fujita Email and Phone Number
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Adriana Fujita personal email
• Professional with more than 20 years of experience in the Supply Chain area, with a career developed in national and multinational companies, such as: NIKE DO BRASIL, NIKE INC, PENALTY, and LG;• Experience in a high growth startup;• Expertise in the management of activities in the Logistics, Demand Planning, and Customer Service areas, both in national and international scopes, considering the Supply Chain and their impacts on the company’s results;• High ability to influence and collaborate with teams composed of different profiles/roles (in particular product, technology, data, service, financial, risk, and legal);• Leadership in various projects of operational efficiency and continuous improvement (processes, procedures, systems, and team sizing,), achieving considerable performance improvement, cost reduction, and increased customer satisfaction;• Participation in several global initiatives to implement innovative supply chain projects and improve user experience, which involved user interface/visits to operations in Argentina, Mexico, Japan, India, Korea, Singapore, and Australia;• Experience in supplier management, contract renegotiation processes, and SLA selection and monitoring.• Seniority in communication with Local, Regional, and Global leadership offices to discuss and monitor results/KPIs, as well as to define/prioritize new initiatives/projects and realignment of process/procedures needs;• Key user in ERP, Database, and BI systems (SAP, Oracle, and COGNOS);• Leadership and development of high-performance teams, establishing solid relationships with contact areas;• Facilitation and participation in projects in Design Thinking;• Fluent English (3 years experience in Oregon, USA).
Banqi
View- Website:
- banqi.com.br
- Employees:
- 76
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Operations ManagerBanqi Aug 2021 - PresentSão Paulo, Brasil• Purpose definition of the area and tactical KR’s in alignment with strategic objectives;• Collaborative construction of an Individual Development Plan for team members;• Performance assessment based on the BanQi culture foundations;• Pioneer in company incident management and influencer in problem-solving;• Participation in War Rooms for problem-solving in production issues;• Head in meetings to establish goals definitions related to courier services, embossing companies, and processors with partners. • Operational Reporting to the Operations Management;• Contracts revision.
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Lean Agile CoachBanqi Dec 2020 - Aug 2021São Paulo, São Paulo, Brasil• Lean-Agile Coach performing among several squads and tribes using kanban; • Awareness of good agile practices, developing leadership through influence so that teams have autonomy in their flow being self-organizing to ensure their deliveries;• Day-to-day operation of Squads facilitating processes and ceremonies, generating agile indicators, providing support ;• Facilitation of agile ceremonies and encouragement of the habit of constant search for continuous improvement and elimination of waste;• Participation in the jira> kanban migration.
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Po For Business Account (Interim)Banqi Feb 2021 - Apr 2021São Paulo, Brasil• Temporary Product Owner for the Squad’s business (Micro Empresa individual - MEI) account;• Backlog management;• Lining up with internal areas for the alignment scope.
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Project Portfolio Manager | Agile MasterBanqi Jul 2020 - Dec 2020São Paulo, Brasil• Agile portfolio management, facilitating the prioritization and governance of initiatives between chapters and squads;• Risk identification in initiatives and action plans for mitigation.
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Project Manager PmoBanqi Aug 2019 - Jun 2020São Paulo E Região, Brasil• Schedule management, fostering alternatives that focus on results.• Implementation of decision-making meetings with stakeholders;• Development of initiatives reports;
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Project Manager PmoAirfox Aug 2019 - Jun 2020São Paulo E Região, BrasilAirfox is an American startup founded in 2016 based in Boston.
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Operations ManagerStalebu Jan 2019 - Jul 2019São Paulo Area, Brazil -
Independent Consultant - Design ThinkingIndependent Consultant Jul 2017 - Jan 2019São Paulo Area, BrazilActing as independent Design Thinking Consultant, providing facilitation for small and midsize companies
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Customer Success CoordinatorLeo Madeiras Apr 2018 - Nov 2018São Paulo Area, Brazil• Hiring of the CS team for the business MVP stage;• Responsible for implementing KPI’s, creating a playbook, and starting onboarding. -
Manager Of Sales AdministrationLg Electronics Apr 2015 - Feb 2017São Paulo Area, Brazil• Reporting to the Commercial Director, who had a team of 8 professionals under their management, I was responsible for the Sales Management area of the White and Air Conditioning lines, aligning actions and processes and monitoring the evolution of sales x monthly goals. -
Customer Service ManagerLg Electronics Aug 2013 - Mar 2015São Paulo Area, Brazil• Report to the General Logistics Manager. Team management of 17 professionals (including 2 supervisors). • Responsible for the Customer Service area for the mobile devices, air conditioning, and white lines (100+ Skus and 150+ delivery points, including retail, large accounts, distributors, and cellular carriers).• Management of the area’s activities, including order issuance, billing and order book tracking, process management, metrics, and KPI’s related to customer service and satisfaction (response to requests, accepting, and delivery deadlines, and returns, etc.).
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Customer Service & Logistic ManagerPenalty Mar 2012 - Mar 2013São Paulo Area, Brazil• Report to the Director of the Supply Chain office. Management of a team of 9 professionals. • Responsible for managing the activities of the Logistics, Customer Service and Service Center (SAC 0800) areas. An operation that involved 1,000 + distribution points nationwide (Penalty and Stadium brands). • Responsible for managing outbound logistics operations with 10 couriers • Selection and definition of logistics/courier suppliers and performance monitoring of their SLA’s. Constant communication to solve critical situations and identify/implement opportunities for improvement, ensuring service excellence. -
Supply Chain Project ManagerNike Inc (Headquarters) Sep 2008 - Jul 2011Beaverton, Or• Report to the Global Director of Supply Chain Innovation. Allotted to the US operation by merit and performance. • Member of the Supply Chain innovation project team for emerging countries (including Brazil, Argentina, Mexico, Japan, India, Korea, Singapore, Australia, and China). This department is responsible for the implementation of new Supply Chain platforms/frameworks in these countries, in accordance with the company’s long-term global strategy. -
Demand Planning SpecialistNike Do Brasil Jan 2006 - Sep 2008São Paulo Area, Brazil• Reporting to the Demand Planning Manager (Brazil) and to the Demand Planning Director for Emerging Markets (based in USA). • Performing activities of new processes development and implementation for Shoes and Equipment categories. • Responsible for ensuring processes efficiency, supply optimization and for identifying opportunities/solutions for operational improvements. • Interface with Sales, Import, Customer Service, Logistic and Finance areas for business processes synchronization, discussion of critical situations and improvement opportunities, considering established global benchmarks.• Liaising with Headquarters (USA) for the discussion of Regional/Global projects, processes standardization, procedures, systems, KPIs, metrics, necessity of local realignment, among others.
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Nsc Order Management Process LeadNike Do Brasil Jan 2006 - Aug 2006São Paulo Area, BrazilNike do Brasil representative at Nike HQ during Oracle and SAP implementation for Order Management (Oracle/SAP) and Nota Fiscal (Tax Invoice) - SAP.* Ensured all legal requirements were included/developed by Global team.* Succesfully implemented Oracle and SAP in OM area and "Nota Fiscal", testing over 300 different scenarios. * Actively participated on SAP and Oracle Go live in Nike do Brasil, validating data and functionalities, solving problems and reducing "down time" of the system.
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Customer Service AdministratorNike Do Brasil Apr 2004 - Dec 2005São Paulo Area, Brazil* Responsible for the creation of new processes for data entry, improving efficiency in 20%. * Created and Implemented reports to improve Sales management order's report, minimizing errors during order's entry.* Managed a team of 3 people.
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Customer Service RepresentativeNike Do Brasil Apr 1999 - Apr 2004São Paulo Area, Brazil* Managed 5 Top key accounts clients.* Order Management lead during Oracle's implementation.* Developed over 50 reports essential after Oracle go-live.* Defined new Billing policy reducing errors that impacted Finance team in 70%.
Adriana Fujita Skills
Adriana Fujita Education Details
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Business Administration (B.B.A.)
Frequently Asked Questions about Adriana Fujita
What company does Adriana Fujita work for?
Adriana Fujita works for Banqi
What is Adriana Fujita's role at the current company?
Adriana Fujita's current role is Operations | ProdOps | Customer service.
What is Adriana Fujita's email address?
Adriana Fujita's email address is ad****@****.com.br
What schools did Adriana Fujita attend?
Adriana Fujita attended Universidade Presbiteriana Mackenzie.
What are some of Adriana Fujita's interests?
Adriana Fujita has interest in Animal Welfare, Children.
What skills is Adriana Fujita known for?
Adriana Fujita has skills like Sap, Business Process, Demand Planning, Logistics, Sap Erp, Business Intelligence, Sap R/3, Customer Service, Reverse Logistics, Multi Tasking, Business Strategy, Supply Chain.
Who are Adriana Fujita's colleagues?
Adriana Fujita's colleagues are Ana Carolina Mafra, David Pires Quariguasy, Beatriz Romão, Sidnei Curzio Junior, Júnior Boone, Matheus Guarnieri, Laura Cardoso.
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Adriana Eimy Fujita
Santo André, Sp -
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