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Adriana Gonçalves Email & Phone Number

CSM | CS Ops | CX | SaaS | NPS | Data Driven | OKR | KPI at Senior Sistemas
Location: Blumenau, Santa Catarina, Brazil 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Senior Sistemas
Role
CSM | CS Ops | CX | SaaS | NPS | Data Driven | OKR | KPI
Location
Blumenau, Santa Catarina, Brazil
Company size
1999 employees

Who is Adriana Gonçalves? Overview

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Quick answer

Adriana Gonçalves is listed as CSM | CS Ops | CX | SaaS | NPS | Data Driven | OKR | KPI at Senior Sistemas, a company with 1999 employees, based in Blumenau, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Adriana Gonçalves.

Adriana Gonçalves previously worked as Analista de processos de TI at Senior Sistemas and Analista de Customer Success at Handit - Sistema Para Planejamento Orçamentário. Adriana Gonçalves holds Tecnólogo Em Gestão Da Qualidade, Gestão Da Qualidade from Unicesumar.

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Senior Sistemas

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Profile bio

About Adriana Gonçalves

Formada em Gestão da Qualidade pela Unicesumar, e com diversos cursos na área de CX/CS, possuo 3 anos de atuação da área de experiência e sucesso do cliente e 5 anos na área de gestão de melhoria contínua.Possuo perfil hands-on, colaborativo, focado na entrega de resultados e na criação de estratégias para atingir metas, e com inclinação natural pela liderança. Busco conhecer todos os processos da empresa e principalmente em estabelecer conexão com todos os setores a fim de melhorar a jornada do cliente. Também tenho experiência em Cross Sell e Up Sell e em estruturação dos setores de Onboarding e Ongoing. Recentemente participei de um projeto de implantação de CX nos Centros de Distribuição da Ambev analisando dados de u-NPS e aplicando a cultura Data Driven.Hoje me dedico ao estudo de análise de dados, Power BI, SQL e metodologias ágeis.

Listed skills include 5S, Iso 9001, Auditoria Interna, Sgq, and 6 others.

Current workplace

Adriana Gonçalves's current company

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Senior Sistemas
Senior Sistemas
CSM | CS Ops | CX | SaaS | NPS | Data Driven | OKR | KPI
brazil
Website
senior.com.br
Employees
1999
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6 roles

Adriana Gonçalves work experience

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Team & coworkers

Colleagues at Senior Sistemas

Other employees you can reach at senior.com.br. View company contacts for 1999 employees →

FG Felipe Gustavo Perin Felipe Gustavo Perin Colleague at Senior Sistemas Joinville, Santa Catarina, Brazil, Brazil View → FL Fagner Luis Tomaz Da Silva Fagner Luis Tomaz Da Silva Colleague at Senior Sistemas Pato Branco, Paraná, Brazil, Brazil View → SR Sergio Ronchi Sergio Ronchi Colleague at Senior Sistemas Curitiba, Paraná, Brazil, Brazil View → MW Marcelo Wilson Marcelo Wilson Colleague at Senior Sistemas Greater Rio De Janeiro, Brazil View → DF Diego Flores Diego Flores Colleague at Senior Sistemas Blumenau, Santa Catarina, Brazil, Brazil View → DF Diego Fernandes Diego Fernandes Colleague at Senior Sistemas Magé, Rio De Janeiro, Brazil, Brazil View → CA Charles Alexandre Daugs Charles Alexandre Daugs Colleague at Senior Sistemas Blumenau, Santa Catarina, Brazil, Brazil View → WM Wanessa Marinho Wanessa Marinho Colleague at Senior Sistemas Blumenau, Santa Catarina, Brazil, Brazil View → RP Rosiane Provezi Rosiane Provezi Colleague at Senior Sistemas Blumenau, Santa Catarina, Brazil, Brazil View → RP Rafael Pracidelle Rafael Pracidelle Colleague at Senior Sistemas São Paulo, Brazil, Brazil View →
3 education records

Adriana Gonçalves education

Tecnólogo Em Gestão Da Qualidade, Gestão Da Qualidade

Unicesumar
FAQ

Frequently asked questions about Adriana Gonçalves

Quick answers generated from the profile data available on this page.

What company does Adriana Gonçalves work for?

Adriana Gonçalves works for Senior Sistemas.

What is Adriana Gonçalves's role at Senior Sistemas?

Adriana Gonçalves is listed as CSM | CS Ops | CX | SaaS | NPS | Data Driven | OKR | KPI at Senior Sistemas.

Where is Adriana Gonçalves based?

Adriana Gonçalves is based in Blumenau, Santa Catarina, Brazil while working with Senior Sistemas.

What companies has Adriana Gonçalves worked for?

Adriana Gonçalves has worked for Senior Sistemas, Handit - Sistema Para Planejamento Orçamentário, Envolti Sistemas De Informação, Altimus Desenvolvimento De Software, and 8Quali - Software De Gestão De Qualidade.

Who are Adriana Gonçalves's colleagues at Senior Sistemas?

Adriana Gonçalves's colleagues at Senior Sistemas include Felipe Gustavo Perin, Fagner Luis Tomaz Da Silva, Sergio Ronchi, Marcelo Wilson, and Diego Flores.

How can I contact Adriana Gonçalves?

You can use AeroLeads to view verified contact signals for Adriana Gonçalves at Senior Sistemas, including work email, phone, and LinkedIn data when available.

What schools did Adriana Gonçalves attend?

Adriana Gonçalves holds Tecnólogo Em Gestão Da Qualidade, Gestão Da Qualidade from Unicesumar.

What skills is Adriana Gonçalves known for?

Adriana Gonçalves is listed with skills including 5S, Iso 9001, Auditoria Interna, Sgq, Metalurgia, Relacionamentos Interpessoais, Microsoft Excel, and Atendimento Ao Cliente.

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