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With my sufficient background and expertise, I have been able to plan and execute strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted sales and business plan.Within this role, I have been able to receive multiple promotions by consistently reaching and exceeding targets with regularity from the beginning of employment in customer’s service to being a National Executive within the organisation.I have been able to revitalised sales performance of cross-functional teams through the implementation of sales, operations, and customer service training to ensure continuous delivery of top services to clients.I was an instrumental contributor to the organisation's successful penetration of the target market through the effective establishment and application of world class service delivery, lean operating methods and successful business development tactics.This experience has allowed me to successfully identify operation’s gaps and deficiencies while joining forces with the State Managers to address issues, conduct market research, devise new strategies and produce the marketing collateral, sales tools and other opportunities to support the sales effort for a new line of business across the market.This role has allowed me to grow exponentially – furthering my skills and abilities in a major organisation, where I have utilised my diverse background spanning technical, operational management, service delivery, sales management, and business-development disciplines to provide continuous outcomes with regularity.

This position allowed me to play a key role in managing a portfolio across the SME sector in excess of $1M annually, driving new innovations that enriched branding and reputation for quality of service delivery.With my demonstrated experience and industry background, this allowed me to consistently establish trust and mutually beneficial relationships with key stakeholders to effectively and successfully negotiate and implement airline agreements and drive ongoing outcomes towards the organisation.This experience allowed me to display my excellent understanding of the sales operations and the underlying sales processes that drive revenue, profitability and development of client pipeline using original and creative methods, as well as with a passion and continuous improvement.I was able to consistently monitor customer satisfaction metrics to ensure team are providing levels of customer satisfaction at or above the key performance indicators. Engage in key management to develop and implement corrective actions as necessary.I have been able to become a hands-on and action oriented leader with a willingness and desire to take initiative, think critically and be a creative problem solver that can execute on myself and via others to reach and exceed expectation as an individual, as a part of a high-performing team and the organisation as a whole.This role allowed me to deliver outcomes with an excellent understanding of end-to-end sales management processes, with a strong analytical skills to have the ability to turn facts-based information into actionable activities and plans allowing me to achieve extraordinary results that I have carried into other roles.

Within this role, I have been able to lead the conceptualisation and execution of Print andDigital Media campaigns for the business Catalouge, accountable for the proofreading and revision to ensure successful outcomes of the production.My knowledge and expertise has allowed me to effectively handle multi-task levels of management responsibility supervising personnel, providing team leadership, motivation, and development in the coordination of photoshoots, catalogue launches and client events, and the management of product branding across packaging lines.This role allowed me to building strong brands using integrated marketing methodologies and utilising strategic business planning to attain and exceed goals that results in repeat business and growth of the organisation.I was able to liaise and build relationships with key stakeholders to manage marketing projects from idea generation through to implementation and as well as work effectively other suppliers and internal stakeholders to deliver activity on time and on budget.This position has allowed me to grow both as an individual and as a professional, furthering my sales and marketing management, client/partner relations, strategic business planning and new business development opportunities, allowing me to contribute to the overall growth and success of the organisation.

Part of the management and operations team;Managing employees & budgets; Rosters & remuneration; and Financial analysis.