Adriana Leiva Obando Email & Phone Number

Cartago, Cr

Cartago, Cr

Costa Rica

Managed the Digital Credentialing Program within the learning / technical certification portfolio for VMware's customers and partners. • Developed and managed project plans for internal with a hybrid project management approach (Agile + Waterfall)• Managed vendor relations for outsourced exam developments ensuring 100% budget and timeline adherence. • Led and facilitated sessions for the creation and refinement of exam content in collaboration with stakeholders and subject matter… Show more Managed the Digital Credentialing Program within the learning / technical certification portfolio for VMware's customers and partners. • Developed and managed project plans for internal with a hybrid project management approach (Agile + Waterfall)• Managed vendor relations for outsourced exam developments ensuring 100% budget and timeline adherence. • Led and facilitated sessions for the creation and refinement of exam content in collaboration with stakeholders and subject matter experts from a variety of geographical locations and levels of expertise and seniority. • Revised and analyzed exam performance metrics to make informed decisions on future actions.• Established strong relationships with partner organizations, fostering collaboration to maximize collective impact and define priorities accurately. Show less

Costa Rica

• Managed multiple high-priority projects simultaneously, effectively weighting priorities and balancing resources while ensuring progress.• Led projects in areas such as strategic planning and alignment, process reengineering and process definition and documentation. • Reported to senior leadership on project KPIs, accomplishments, results, constraints, and challenges and presented new project proposals.

Heredia, Costa Rica

• Led multiple strategic projects and programs with numerous sub-projects or work streams related to workforce development, employee engagement, training, recognition and employee retention strategies as a response to voice of the workforce survey results.• Conducted needs analysis to improve organizational capabilities and productivity by creating concrete and measurable action plans.• Led the University Hiring program, the Internship Hiring program and designed a Mentoring Program… Show more • Led multiple strategic projects and programs with numerous sub-projects or work streams related to workforce development, employee engagement, training, recognition and employee retention strategies as a response to voice of the workforce survey results.• Conducted needs analysis to improve organizational capabilities and productivity by creating concrete and measurable action plans.• Led the University Hiring program, the Internship Hiring program and designed a Mentoring Program Strategy. • Established strong relationships with key stakeholders and senior leadership, ensuring support for program initiatives. Show less

Costa Rica

• Devised quarterly and yearly action plans to create new learning and development opportunities for the Supply Chain University with projects and initiatives, in alignment to identified needs and organizational goals. • Created a training strategy for the Supply Chain organization that targeted different areas as: languages, business and professional skills, productivity tools and supply chain resulting in increased customer satisfaction (4.75%) and Net Promoter Scores (90+) with over 150… Show more • Devised quarterly and yearly action plans to create new learning and development opportunities for the Supply Chain University with projects and initiatives, in alignment to identified needs and organizational goals. • Created a training strategy for the Supply Chain organization that targeted different areas as: languages, business and professional skills, productivity tools and supply chain resulting in increased customer satisfaction (4.75%) and Net Promoter Scores (90+) with over 150 people trained over a one-year period. • Improved program efficiency by applying continuous improvement principles. Show less

• Course design, logistics and facilitation planning and delivery for soft-skills and languages as part of the Supply Chain Talent Development Projects for the AMS organization

• Designed and delivered English lessons for the general, advanced, English for Business and TOIEC exam preparation programs.• Did coaching and training for new hires