Adrian Aliviado Email & Phone Number

1515 East 20Th Street Ste. D Farmington, Nm 87401

Roles & Responsibilities:Aids the onsite Manager in day to day operation- that includes meetings, assigning tasks and all other related administrative tasks.Process company audits, creating reports, and finding solutions operational challenges.Well versed in end to end Property Management process.Respond telephonically to inquiries from prospects inquiring about rental homesUtilize video conferencing for team meetingsRespond electronically to inquiries from prospects inquiring about rental homesProcess and track admin documents throughout the officeMaintain office calendarScheduling Showings through scheduling softwarePost and track marketing ads for our homes for rentScheduling Lease Signings and RenewalsProcess prospect’s Applications – track applicationsPosts Administrative data accurately in owner, tenant and vendor files.Assists in the preparation of all tenant correspondenceWorks with Office Team processing all legal, office and administrative documentsAssists Office Team marketing and tracking available propertiesSchedules visits, showings, inspections and administrative actions with tenantsEnsures all move-in/move-out paperwork is completed correctly, has been approved by the department manager, and is entered correctly into the files.Works with Office Team to ensure that properties are maintained as outlined in leaseAs required, assists in field team member with inspecting processing.Assists Office Team to maintain vendor insurance and administrative requirementsTakes service requests and works with Office Team to resolve issuesWorks with Office Team on all aspects of company’s marketing program.Ensure proper tenant insurance is in place.Oversee and manage direct HVAC filter serviceReview security deposit dispositions

1515 East 20Th Street Ste. D Farmington, Nm 87401

1515 East 20Th Street Ste. D Farmington, Nm 87401

South Carolina, United States

Resident Experience Coordinator at Zeus Living-Direct Support to residents and homeowners via phone/email.-Provide real time resolution to residents.-Communicates with other department for escalated concerns.-Connect with Bookings team to close sales or related concerns. -Supports property managers to resolve property level issues. -Proficient in submitting maintenance request.-Facilitates efficient decision making.

Cebu Philippines

ACCOUNT MANAGEMENT COORDINATOR/ PRODUCT SUCCESS SPECIALIST SUMMARYSupports Account Managers by performing administrative order management, implementation, and account management tasks. This position is critical to providing a quick and successful implementation for clients, maximizing their ROI, and retaining them as a long-term client. -Responsibilities include, but are not limited to:-Distribute and track new orders.-Administer the new client process which includes setting up client records in the implementations workflow process as well as tracking the associated key performance indicators and milestones for implementations-Create weekly and monthly reports for the Account Management group.-Prepare reports for the monthly product meetings.-Support the Account Management team as it pertains to the Customer Business Review (CBR) process.-Perform implementations with a focus on small to medium size customers.-Copy and maintain settings across the client portfolio as part of an implementation as well as audit sites not setup appropriately.-Ensure internal settings are set appropriately as part of an implementation.-Register client sites for training as part of an implementation or upgrade.-Perform backup functions for Account Managers as needed.

Region Vii - Central Visayas, Philippines

A TOP RATED Product Specialist for SiriusXM Radio. Supported Customer Service, Product Support, Sales and Retention services.-Ensure customer satisfaction and provide professional customer support.-Communicating and coordinating with colleagues as necessary.-Acknowledging and resolving customer complaints.-Maintaining a positive, empathetic and professional attitude toward customers at all times.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments and complaints.-Make sales calls to existing and new customers for business growth.-Perform customer negotiations and reach a fair conclusion from both business and customer perspectives.-Analyze customer feedbacks and develop new techniques to ensure customer retention.

Bachelor Of Science In Biology, General Biology

Graduated with flying colors with the undergrad course of BS BIology. Passed Civil Service Examination with high marks!

Teaching (Secondary Level), Secondary Education And Teaching

Took a crushed course for Secondary Teaching and passed the Licensure Examination for Teachers.