Japanese Multinational Company As Chief of General Affairs Department (Head of Human Resources), I am responsible for leading the General Affairs team for the Malaysian HQ. I work collaboratively with other Human Resources personnel to ensure that all company rules, regulations, and policies are adhered to by employees, while also analyzing employee conduct and taking appropriate action.• Manage a team of 5 subordinates, including 4 Executives, and 1 Senior Clerk.• Manage employee relations by addressing employee grievances, mediating disputes, and conducting investigations.• Ensure compliance with labor laws and regulations.• Foster a positive workplace culture that promotes diversity, equity, and inclusion.• Lead change management initiatives and manage organizational change.• Partner with other departments to align HR initiatives with the company's overall strategy.• Analyze HR metrics to identify trends and develop solutions to address areas of concern.• Conduct employee engagement surveys and develop action plans to improve employee satisfaction.• Develop and implement HR strategies aligned with the company's overall goals and objectives.• Administer employee benefits and compensation programs.• Review monthly payroll and ensure accuracy.• Oversee HR technology systems and ensure data accuracy and security.• Develop and monitor HR budgets and manage costs effectively.• Represent the company in labor negotiations and collective bargaining agreements.• Participate in industry groups and stay current on HR best practices and trends.• Manage domestic inquiries and identify risks.• Create procedures and policies.• Issue disciplinary-related documents such as Show Cause, Warning, Demand, etc.• Manage CSR-related policies and arrangements and the company's annual events.• Plan and execute recruitment strategies to attract and retain top talent.• Design and deliver training programs to improve employee performance and development.

A leading crop protection company and agricultural service provider in Malaysia, Indonesia & CambodiaIndustry: Chemical Manufacturer Managed a team of 2 Executives & 2 Assistants● Payroll ManagementFinal Checking for payroll, ensuring accuracy & compliance.Oversee end-to-end processes for timely & accurate disbursement.● Strategic HR LeadershipActed as the primary HR contact for the Board, providing regular updates and strategic insights, andcollaborated with the HR Director to align HR initiatives with broader business goals.● Organizational DevelopmentLead initiatives for change management, talent planning, and succession planning.Enhance organizational effectiveness and employee engagement.● Leadership Development and Succession PlanningDesign and implement leadership programs for a strong pipeline.Drive succession planning for future leaders.● Global HR StrategyDevelop and implement HR strategies for global operations.Ensure global HR policies comply with international regulations.● Board Reporting and GovernancePrepare and present comprehensive HR reports to the Board.Ensure HR practices align with corporate governance.●Employee Relations and Conflict ResolutionHandle complex employee relations and mediate conflicts at a senior level.Provide guidance on sensitive personnel matters.● Employee Engagement ProgramsDevelop and implement programs for workplace satisfaction and positive culture.● License RenewalsManage timely renewal of licenses, ensuring compliance with legal requirements.● Building Maintenance OversightOversee building maintenance for a safe work environment.● Training & DevelopmentDeveloped a new robust performance appraisal system for a fair assessment process.Conduct training needs analysis and implement yearly training plans.● Data Analysis - Promotion, Bonus, & IncrementAnalyze data for yearly promotions, bonuses, and salary increments, ensuring alignment with organizational goals.

Japanese Multinational Company Industry: LogisticsDirected a multidisciplinary team of 9 staff members (3 officers, 4 supervisors & 2 clerks), overseeing Accounts, Billing, Admin, Human Resources, and Safety to ensure seamless operations and policy compliance● Strategic HR & Talent Acquisition: Collaborated with the leadership team to implement the organization's HR and talent strategies, leading the recruitment, interviewing, and hiring processes for managerial and professional roles.● Compensation & Benefits Optimization: Analyzed market trends and proposed competitive compensation and benefits programs, successfully attracting and retaining top talent.● Employee Relations & Legal Compliance: Managed employee relations issues, including disciplinary actions and grievances, and ensured all contracts and agreements complied with local employment laws.● Financial Oversight & Reporting: Monitored debtor collection and creditor payments, maintained a collection rate above 95%, and reviewed monthly financial and management reports to ensure financial stability and informed business forecasting.

Leading Security Services Provider ● Recruitment & Employee Engagement: Successfully managed the entire recruitment cycle and spearheaded employee engagement activities, ensuring effective communication with all stakeholders.● Training & Development: Conducted comprehensive Training Needs Analysis, managed training plans and budgets, coordinated arrangements, and handled HRDF matters to enhance employee skills and growth.● Manpower Supply Management: Assisted in coordinating with manpower supply agencies to ensure an adequate and skilled workforce, addressing supply-related matters efficiently.● Employee Relations & HR Correspondence: Managed employee queries, mediated relations and grievances, handled HR correspondence including disciplinary actions, and ensured compliance with company policies and statutory requirements.● Payroll Processing & Process Improvement: Oversaw payroll processing, ensuring timely and accurate payments in line with statutory requirements and company policies, while proactively seeking opportunities for process improvements to enhance service quality.