Adriana P. Machado

Adriana P. Machado Email and Phone Number

Digital-First Customer Experience researcher, analyst, and designer @ U.S. Department of Labor
Adriana P. Machado's Location
Vienna, Virginia, United States, United States
Adriana P. Machado's Contact Details

Adriana P. Machado work email

Adriana P. Machado personal email

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About Adriana P. Machado

Human centered design expert delivering digital customer experience improvements to U.S. federal government websites and online applications.

Adriana P. Machado's Current Company Details
U.S. Department of Labor

U.S. Department Of Labor

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Digital-First Customer Experience researcher, analyst, and designer
Adriana P. Machado Work Experience Details
  • U.S. Department Of Labor
    Senior User Experience Designer & Researcher
    U.S. Department Of Labor Jun 2024 - Present
    Washington, Dc, Us
    Digital Transformation Directorate, Office of the Chief Information Officer (OCIO)
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  • Cgi
    Director, Human Centered Design
    Cgi May 2017 - May 2024
    Montreal, Quebec, Ca
    Managed and delivered HCD/UX/CX projects for U.S. federal government clients including the Centers for Medicare and Medicaid (CMS) Medicare.gov redesign and design system, PS&R HCD Discovery including usability testing, CMS HPMS UX design, CMS.gov Newsroom redesign, CMS websites Drupal migrations, etc.; Veterans Affairs (VA) Financial Management Business Transformation (FMBT) iFAMS EZ/ Momentum. Experience with Design Systems (USWDS, CMS, VA, CGI) and tools such as, Adobe creative suite, Sketch, Axure, and Figma.
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  • Publicis Sapient
    Senior Manager, Experience Design
    Publicis Sapient Jul 2010 - Mar 2017
    Boston, Massachusetts, Us
    Manager and individual contributor to client projects. Collaborated with multi-disciplinary teams of developers, project managers, business analysts, client stakeholders, leaders and executives. Clients included HHS (Health and Human Services), HRSA (Health Resources and Services Administration), NIH (National Institutes of Health), NCI (National Cancer Institute), NHLBI (National Heart Lung and Blood Institute), ACC (American College of Cardiology), World Bank, etc.
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  • Icf
    Senior Usability Analyst/ Information Architect
    Icf Nov 2009 - Jul 2010
    Reston, Virginia, Us
    User Experience (UX) lead on multiple HHS (Health and Human Services) projects involving user research and user experience design deliverables such as wireframes, sitemaps, prototypes, and visual design.
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  • Lockheed Martin
    Senior Usability Analyst/ Interaction Designer
    Lockheed Martin Mar 2009 - Oct 2009
    Bethesda, Md, Us
    Contractor for the Social Security Administration (SSA) Usability Center.
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  • Marriott International
    User Experience (Ux) Designer/ Information Architect
    Marriott International Jun 2008 - Oct 2008
    Bethesda, Md, Us
    Temporary contractor for Marriott.com and Global Brand sites at the Marriott headquarters.
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  • Solar Tours
    Creative Director
    Solar Tours Apr 1998 - Aug 2007
    Us
    Managed design and content for multiple websites with booking functionality, interactive maps, marketing campaigns, and content maintenance. Produced advertising for third-party websites and magazines to boost online sales.
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  • Lado International College
    Graphic & Web Designer
    Lado International College Feb 1995 - Apr 1998
    Vienna, Va, Us
    Designed website, brochures, flyers, forms, newsletters, and advertising. Collaborated on design and publishing of language book series.
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  • Meios Comunicação
    Graphic Designer
    Meios Comunicação Jan 1993 - Apr 1994
    Designed communication and marketing materials for agency clients. Worked full-time while finishing last year of bachelor’s program.

Adriana P. Machado Skills

Information Architecture User Experience User Centered Design User Interface Design Usability Testing Interaction Design Usability User Research Wireframes User Scenarios Web Design User Experience Design User Interface Information Design Heuristic Evaluation Project Management Wire Framing Content Strategy Requirements Gathering Contextual Inquiry Task Analysis Team Leadership Site Maps Persona Mockups Web Strategy Graphic Design Requirements Analysis Experience Design Cms Human Computer Interaction Usability Engineering Axure Accessibility Omnigraffle Personal Development Card Sorting Web Applications Web Content Management Service Design Visual Design Seo Mobile Design Web Project Management Design Thinking Web Analytics Paper Prototyping

Adriana P. Machado Education Details

  • University Of Baltimore
    University Of Baltimore
    Interaction Design And Information Architecture
  • Universidade Federal De Pernambuco
    Universidade Federal De Pernambuco
    Graphic Design

Frequently Asked Questions about Adriana P. Machado

What company does Adriana P. Machado work for?

Adriana P. Machado works for U.s. Department Of Labor

What is Adriana P. Machado's role at the current company?

Adriana P. Machado's current role is Digital-First Customer Experience researcher, analyst, and designer.

What is Adriana P. Machado's email address?

Adriana P. Machado's email address is ad****@****ail.com

What is Adriana P. Machado's direct phone number?

Adriana P. Machado's direct phone number is +163174*****

What schools did Adriana P. Machado attend?

Adriana P. Machado attended University Of Baltimore, Universidade Federal De Pernambuco.

What are some of Adriana P. Machado's interests?

Adriana P. Machado has interest in Cross Cultural Communication, User Centered Design, Human Behavior, Education, Process Analysis, User Research.

What skills is Adriana P. Machado known for?

Adriana P. Machado has skills like Information Architecture, User Experience, User Centered Design, User Interface Design, Usability Testing, Interaction Design, Usability, User Research, Wireframes, User Scenarios, Web Design, User Experience Design.

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