Profiled and segmented pharmacies, hospitals, and healthcare units.Engaged clients and conducted training on the company’s product portfolio, enhancing client relationships and satisfaction.Managed regulatory affairs, ensuring compliance with changing laws and acting as the regulatory expert for the commercial team.Negotiated contracts and established long-term agreements, achieving cost savings and improved delivery.Reviewed and approved quality documentation, including validation protocols and GMP deviations.Responded to customer inquiries and provided technical advice, maintaining high standards of customer service.Managed financial operations including budgeting, forecasting, and financial reporting, ensuring optimal allocation of resources.Oversaw logistics to streamline supply chain processes, ensuring timely delivery and cost efficiency.Supervised IT operations, maintaining and upgrading systems to support business functions and ensure data security.