Adriana Simões Email & Phone Number

Manitoba, Canada

Winnipeg, Manitoba, Canada

Introduction and facilitating the use of BPMN standards for business process modelling and Design Thinking methodologies as a mindset for collaborative solutions to the team.Designing and improving business processes using BPMN, gap analysis and root cause analysis, mining projects, requirements gathering, and supporting the departments on business rules definitions. Identifying opportunities for automation and recommending improvements.Project management, working with a cross-functional team of product managers, SMEs and developers for the Credit and Invoicing team to implement efficient and innovative solutions. Ensure project completion, implementation and document creation through the appropriate methodology and life cycle. Benchmarking for innovation and conducting Make or Buy research. Performing SQL queries to drive business decisions.

Brasília, Federal District, Brazil

Working in bring consensus between customers, developers, partners, and other stakeholders, intermediating communication and assisting in the convergence of the team towards the common goal. Analysis of business needs related to payment solutions and credit, debit and prepaid cards. Planning and managing projects aimed at achieving company strategies.Diagnosing and solving business problems from ideation to delivery, focusing on credit card and payment solutions. Gap analysis, problem diagnosis and identification of opportunities to improve and solve business problems through technology solutions.Elicitation, analysis, modelling, and refining requirements to convey business needs to technical requirements. Designing process models to identify use cases. Establishing the technical requirements for solutions between the Bank and third-party companies.Designing mock-ups, wireframes, customer journeys, and UI.

Brasília, Federal District, Brazil

Analyze and identify opportunities for improving the end-to-end process of card issuance operation from sales to delivery with a focus on the customer's experience. Acting on the negotiation and management of card-issuing factories, responsible for validating the application of the Banco do Brasil brand. Close contact with card associations such as Visa and Mastercard. Acting in the implementation of the issuance operation of debit, credit and prepaid cards of ELO, the first Brazilian card network holding, of which Banco do Brasil is the partner owner. Acting in the acquisition of other banks through the internalization of their credit and debit card operations. Acting in the design, launch and issuance of several specific lines of cards and payment solutions.

Brasília, Federal District, Brazil

Working on the development and implementation of the mortgage product for the New Business Department of Banco do Brasil. Conduct analysis of mortgage granting requirements, customer portfolio evaluation, and validation of legal and regulatory aspects. Providing consultancy over requirements analysis process and strategic information to the leadership. Provide training on the product to other employees

Brasília, Federal District, Brazil

Analyzing application docs for accounts, corporate loans and credit card analysis. Solving customers’ problems with banking services.

Mba, Software Requirements Engineering

Focus on Software Engineering, Requirements Engineering, Project Management, Process Modeling, Data Modeling, Software Quality.

Bachelor'S Degree, Psychology