Adriana Martins Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

- Direct leadership of 5 employees - Management of post sales digital tools, such as Customer Portal (SNOW) and order allocation applications - Responsible for performance management and continuous improvement in the Customer Services team - Risk and quality management - Data & Analytics for Customer Services control and monitoring

São Paulo, Brazil

• Responsible for the design and implementation of the Order to Cash Transformation, increasing the service level in 12% and enhancing the customer adherence in the Customer Portal by 20%;
• Supported strategic planning workshops among several areas, defining and monitoring action plans;
• Supported the continuous improvement program in the organization, having trained more than 80 people in 2 years;
• Conducted post M&A action plans;
• Successful orchestration of several strategic… Show more
• Successful orchestration of several strategic initiatives (Order to Cash transformation, Commercial Excellence), coordinating multifunctional teams and ensuring deliverables within scope and deadline;

São Paulo Area, Brazil

- Responsible to monitor transformational initiatives for Supply Chain, Tax and Manufacturing workstreams;- Lead post M&A/ Integration activities for supply chain and operations business units;- Development and implementation of the strategic plan, integrating several business areas to meet the organizational long term goals;- Conducted workshops to.

São Paulo Area, Brazil

- Reponsible for finding and suggesting procurement cost saving opportunities in procurement topics for a Automotive player- Responsible for a diagnostics regarding the Shared Service Center SLAs and services provided for a specific business unit, providing recommendations on internalizing/ continuing with external service providers

São Paulo

• Successfully achieved the USD 80 M EBITDA impact target of the synergies post M&A through leading the Transformation Office (+ 800 initiatives) of production increase and mining cost decrease;
• Created and executed the portfolio management methodology (stage gates), submitting + 1000 initiatives to the process approval;
• Business case elaboration and approval;
• Leadership and command of governance/ rituals in the Transformation Office, challenging workstreams to achieve financial… Show more
• Leadership and command of governance/ rituals in the Transformation Office, challenging workstreams to achieve financial targets;
• Conducted reports to the C-level and drove Steering Committee points for decision-making;

São Paulo Area, Brazil

- Created methodology for project portfolio prioritization and structured its governance for monitoring and presentation for the C-SuiteWorked as PMO / Project Manager, orchestrating people to achieve final results:- Process improvement identification and execution- Defects reduction on documentation import process- Truck Penalties reduction- Management of.

São Paulo Area, Brazil

• Business case development for new logistics projects, project documents mgmt., project budget definition
• Establishments of standards procedures for project management. Ensured projects were done within standards and practices as per PMBOK.
• Participation from planning to execution and management of projects. Focal point for Logistics projects (Inbound, Warehousing and Outbound), as well as commercial area, supporting the improvement demands of 3.
• Leadership… Show more
• Leadership of multi task teams:o WMS Oracle module implementation in 3 Distribution Centers, managing the schedule, scenarios, impacts, action and mitigation plans and riskso Automatic hanging of clothes, elaborating.

Sao Paulo

• Attended clients in the public sector, food & beverage, consumer goods, automotive and energy:o Improved warehouse layout redesign, reducing 30% in freight costs for an automotive distributor;o Addressed major losses.
• Attended clients in the public sector, food & beverage, consumer goods, automotive and energy:o Improved warehouse layout redesign, reducing 30% in freight costs for an automotive distributor;o Addressed major losses.

Guarulhos

Lead projects related to performance improvements in Volkswagen inbound supply chain, aiming reverse logistics optimization, improvements in loading procedures, analyzing better packages while transporting spare parts. Created inbound polices and worked in Milk Run implementation and Monitoring central. Facilitated meetings among Binotto and Volkswagen.

Oslo, Noruega

Performed international research for DNV Norway in order to address environmental aspects in tilapia farming, such as certification, regulations, traceability, supply chain and sustainability.

Piracicaba Area, Brazil

Lead Six Sigma projects aiming continuous improvement. Achieved R$100 K savings through redesigning a manufacturing process in mixing area. Implemented SMED (Single Minute Exchange of Dies) and SPC (Statistical Process Control), training employees and auditing process.

Santo André

• Design and implementation/ execution of a grease box for a canteen – civil works management.
• Design and execution of a walkway from the parking lot to reception – civil works management.
• Presentation of both projects to the Industrial Director, showing the economic feasibility of both projects.

Executive Education, Crm - Customer Relationship Management

Executive Education, Strategy & Marketing For Emerging Countries, Strategy

Master Of Business Administration (Mba), Logistics, Materials, And Supply Chain Management

Food Engineering, Food & Beverage

Activities and Societies: - Marketing Director at GEPEA (Junior enterprise, held by students)

Escola Técnica, Edificações