Adriana Rivera Email & Phone Number

Chicago, Il, Us

Harvey, Illinois, United States

Full accountability for planning and directing compensation and benefits enrollment, administration, and delivery. Manage all aspects of health, wellness, welfare, and work life plans for employees and retirees. Responsible for developing and implementing strategic plans to facilitate timely and accurate enrollments, claims, payments, and related affairs while maintaining the integrity of benefits records and legal/regulatory compliance.*Conduct deep dive data analysis into corporate benefits to draw insights and generate in-depth reports to inform key decision-making processes.*Submit accurate short-term disability pay amounts.*Regularly communicate and maintain strong relationships with vendors.*Create Automated Clearing House and check requests for invoices and submit to Accounts Payable weekly and monthly.*Develop long-term disability reports, adjust as necessary, and submit to Hartford.*Submit quarterly rewards for service to vendor, OC Tanner.*Serve as a dedicated English and Spanish translator; travel throughout the U.S. to translate and explain benefits.*Voluntarily participate in DEI events.

Lake Forest, Illinois, United States

Provide orientations, education and ongoing support regarding insurance plans, benefits, options, claim procedures and other aspects of health insurance programs for new and existing employees of Michelin (tire manufacturer) and their families.* Manage all Spanish-language inquiries, responding to questions about claims, medical ID cards and other needs often involving different departments and outside vendors.* Assist clients throughout the claims denial appeal process; maintain accurate records of client interactions and medical documents/forms.* Participate in client health events across the Eastern U.S. to provide influenza immunizations, facilitate physical exams and promote overall healthy lifestyles.

Olympia Fields, Illinois, United States

Oversaw the enrollment, administration and delivery of affordable minimum insurance benefits for temporary workers. Accountable for managing data collection, employee education, problem resolution and benefits coordination via MEC Basic, PRO and MVP programs from Breckpoint. >> Counseled a large volume of workers by phone during the COVID pandemic in completing online forms and understanding the benefits enrollment, change of status and other processes.* Administered the company’s benefits program to facilitate timely, accurate enrollments, claims and payments while ensuring the integrity of benefits records and legal/regulatory compliance.* Planned and led benefits orientations for new hires encompassing health, dental and vision insurance; answered questions, investigated claims issues and assisted employees with forms.* Communicated open enrollment periods and procedures for employees and provided guidance in plan enrollments, changes in status, claim procedures and plan terminations.* Audited employee forms and records for accuracy concerning dependents, FMLA requests, plan changes, claims and benefit initiations/terminations.* Maintained records of enrollments and terminations; prepared reports for 1095-C, new employee enrollment, insurance declination, employee reinstatement and accrued hours for eligibility.* Stayed abreast of benefit-related laws and regulations via federal employment websites, state employment websites and other online authorities; provide staff education as needed.

Olympia Fields, Illinois, United States

Provided a high level of support to the human resource manager in administering employment-related matters for this multi-branch temporary staffing organization.* Coordinated official responses to unemployment claims; distributed claim-related separation and protest documents to NSN Services, along with employee availability call logs.* Composed client correspondence regarding contract liquidation, voluntary resignations and terminations.* Prepared weekly reporting for new hires, terminations, hire-aways, drug screenings and a range of ACA (Affordable Care Act) matters.* Managed state child support withholding orders and medical court order requests.

Olympia Fields, Illinois, United States

Processed payroll data for hundreds of employees encompassing various shifts, work locations, industries and pay rates.>> Spearheaded the restructuring of the payroll department and conversion of manual processes to a computerized system, including staff training, resulting in major improvements to payroll accuracy.* Prepared reports on missing timesheets, check registers, deductions and holiday/vacation pay.* Verified timesheet hours, organized garnishments and deductions, and ran payroll batches.* Completed employment verification requests from businesses and government entities.

Olympia Fields, Illinois, United States

Collaborated with fellow staffing professionals to fulfill the human resource needs of various clients, facilitating access to available talent for temporary, temp-to-hire and direct hire positions.* Prepared pre-hire assessments, conducted reference checks and interviewed candidates; collated data for payroll and other human resource records.* Provided new employee on-boarding orientations, including company policies and standard operating procedures.* Reviewed active employees and screened available talent based on each client’s individual needs, and provided counseling to ensure/improve quality of job performance and reliability.

Bachelor Of Fine Arts - Bfa, Design And Visual Communications, General, 3.4

Activities and Societies: Made Dean List three times attending IADT Chicago. Mixed Media Magazine...For my first year I was part.

Certified Staffing Professional, Human Resources Management/Personnel Administration, General

Certificate Of Hr Fundamentals, Human Resources Management/Personnel Administration, General, 3.25

I completed an 8-course online class with ADP. I received the Course Completion Certificate once I completed and finish the final exam.

Comedy Writer, Talk Show Portfolio

Activities and Societies: Writers of iO - Writing CommunityTALK SHOW PORTFOLIOS, is an eight-week course that has as its goal a four.