- Coordinated and oversaw the logistics of over 40 in-person and virtual events including: Awards Gala, Young Professional’s Conference, AGM, Board retreat, the Transportation Conference, and breakfast seminars across BC.- Prepared events and project documents assigning deliverables for team members ensuring all goals were accomplished on time. - Produced and tracked Accounts Receivable for the association and paid all suppliers and vendors.- Managed the office operations and maintained efficient facility and supplier relationships.- Assisted in creating sponsorship programs for events exceeding our target goals of 100k for our Awards and Transportation conference respectively. - Acted as the primary contact for different engineering Committees and as a Learning Liaison for ACEC’S Leadership Program

- Created processes for project deliverables by documenting and tracking progress and goals for the team. - Assisted the Payroll department with administrative support and office management. - Responsible for onboarding employees ensuring proper access to their accounts and different contracts.- Prepared meetings and managed the calendar of multiple directors, documenting things accordingly.- Organized agendas, logistics, project deliverables, and other documentation as required.

- Took end-to-end responsibility of 30+ events per year delivering high-quality results under strict deadlines.- Increased the Marketing ROI by planning a 3-day Sales Kickoff leading to higher involvement from 12 different vendors. - Helped secure $51,000 worth of sponsorship and donations from 24 technology vendors used for client appreciation events.- Organized in-person and virtual events including conferences, staff parties, tradeshows, webinars and more. - In charge of budgeting, designing invitations, generating target lists, and driving attendance via email and calls. - Assisted the sales department with lead generation and pre-qualified potential leads by assessing their business needs.- Created and designed marketing materials and content to communicate brand messaging.

- Managed the calendar of 12+ technicians across BC and Alberta and wrote business reports to improve productivity.- Consistently exceeded monthly targets with zero errors by analyzing over 50 tickets per day to resolve clients’ technical issues.- Assisted with transition projects by documenting and testing processes when the company acquired health clients in Alberta- Became head of the education department and created new and improved methods for best practices.

- Organized a Fundraising event to help rural youth in Zambia and collected over $5,000 worth of donations.- Prospected and cold-called businesses to collect silent auction items.- Created an event plan with all needed deliverables, including budgets and timelines.

- In charge of setting up and arranging viewing floors for our weekly and specialty events.- Kept track of inventory and categorized different items of interest to design catalogs.- Welcomed guests and auction participants, answered their questions, and assisted them as needed.

- Represented and promoted the company during corporate events while guiding guests about the services offered by us. - Helped arrange meeting rooms and ensured that catering and refreshments were ordered as needed.- Greeted visitors and responded to their inquiries in person and over the phone.

- Supported SunTrust Bank’s service desk clients by answering calls and providing technical support.- Worked in a fast-paced environment following protocols that required close attention to details.- Documented and tracked incidents in an organized way.