- Personal brand creator.- Content creation for social media platforms and sales channels.- Marketing strategy creation and implementation.- Key role in developing the team: building, hiring and training of staff.- Manage sales cycle from inception to execution.- Research and development of products addressing clients’ dietary needs, restrictions and current market trends.- Maintained profitability during pandemic by partnering with online ordering systems.

- Establishing, developing and maintaining positive business and customer relationships.- Coordinating sales efforts with team members and other departments.- Supervised team of event coordinators and assistants, while hiring support staff, caterers, and other contract workers as necessary.- Organizing logistics of event preparation, including location scouting, venue décor, catering and event program implementation.- Booking flights, accommodation, catering, locations and equipment.- Negotiating contracts and fees with providers and clients.- Determining appropriate levels of staffing and budget to stay within given monetary parameters.- Client facing role, with direct communication before, during and after event.

- Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications.- Assessing customer requirements and ensuring that these are met.- Setting customer service standards.- Investigating and enforcing safety, health & quality standards- Monitoring performance through data analysis and interpretation from several sources: Surveys, social listening and client’s feedback.

F&B intern at La Gallerie

Worked at an operational and administrative level in an Events & Meetings company