Adriana Tamayo-Patino Email & Phone Number

Fountain Valley, Ca, Us

Aliso Viejo, California, United States

Responsible for optimizing workflows, and innovatively considering solutions to benefit the team and the Preferred client experience. Interface with Sales leadership and other departments on a regular basis to ensure alignment, identify opportunities for improvement, and implement effective solutions. Maintain efficient and structured workplace while providing the team with positive feedback, and constructive criticism. Liaise for the team amongst all operational and customer facing departments at Ambry, demonstrating professionalism, teamwork, and collaboration in cross-departmental projects and initiatives. Coordinate training/re-training/executing new protocols with staff.

Aliso Viejo, California

Responsible for providing high quality customer service, leading a team of Account Specialists, and maintaining productivity within the department. Ensuring individual employees are fully equipped to succeed in their assigned roles. Appropriately representing the department while fully understanding new policies/products and ensuring understanding by the team. Handling all aspects of employee scheduling, including managing time cards, vacation requests, and workload coverage.

Aliso Viejo, California

Single point of contact to Preferred clients and assigned field team members for samples processing in house – including communication regarding missing documentation, delays, changes, and customer-specific and field rep-specific questions. Proving a concierge-style service customized to the clients’ preferred methods of communication.

Aliso Viejo, California

Aliso Viejo, California

Dana Point, California

Bachelor Of Arts (B.A.), International Security And Conflict Resolution

Associate Of Arts (A.A.), Political Science And Government