Building a universal symbol of trust... Trust is our #1 priority > which is why I'm the only FTSE CEO to have a Chief Trust Officer as a direct report. Hiring great people across the world including US / UK / DE / IT / DK. We're a mission driven, high growth, profitable company with a huge market opportunity ahead (FTSE-250 company of the year 2024). Open positions here: https://uk.business.trustpilot.com/jobs

Circl is a unique socially-conscious leadership programme for forward-thinking businesses. We take professionals from the UK’s most exciting businesses and provide them with coaching skill training alongside young adults from underrepresented backgrounds. It's a uniquely effective way to build coaching skills in your current and future leaders, while giving talented young people the skills they need to succeed. Our clients come from all industries and include Meta, McKinsey, Google, PepsiCo, Uber, Innocent, O2, Allen & Overy, British Land, Camelot, and HelloFresh.

- Cera is a digital-first healthcare-at-home company, empowering people to live longer, healthier, better lives in their own home. At >£200m revenue, Cera is the UK's second largest home care provider, operating c.300 partnerships with the NHS and local authorities, with >100 branch offices around the UK. - I led >90% of total headcount (c. 7,000 people across product, engineering, data, and care delivery teams).- Shortly after I joined Cera, in Aug 2022 we announced a new $320m funding round to drive organic growth and further M&A.

During my 3 years as CEO we completed a $73m funding round, survived Covid, hired a new C-level team, re-branded the company, made 2 acquisitions, and delivered a successful exit in Apr 2021 (to Hg capital, the leading European PE firm in SAAS). Dext's cloud software uses machine learning to boost productivity for over 1m small business customers. Since I replaced the founder as CEO in Feb 2019, we:- Hired a world-class leadership team across offices in London, Toronto, Paris, Sydney and Sofia;- Trebled the number of users around the world;- Raised a $73m series C in Jan 2020;- Delivered record NPS, gross margins and customer retention despite Covid; - Moved from a single product (Receipt Bank) to a multi-product suite, after acquiring Xavier Analytics and Greenback;- Rebranded the company from Receipt Bank to Dext;- Launched a bold partnership with IRIS Software Group; - Sold a majority stake to Hg capital in Apr 2021, providing a 4.4x return to early venture investors.

The only exec team member to serve throughout Just Eat's journey from a startup (c. £30m revenue) to the FTSE 100 (market cap £5.5bn, 2018 revenue £780m). I had P&L responsibility for the UK and all international markets, leading a cross-functional team of 2,000, growing GMV to > £3bn. Responsibilities as COO included recruiting and managing all Country Managers, all global sales teams, in-country marketing teams, multi-language customer care across several global sites & outsourcers, all ancillary revenue streams, and M&A integration. We helped over 80,000 independent restaurants to grow using digital technology, across markets including Australia, Canada, Mexico, Brazil and most of western Europe. Jeffries Equity Research Jan 2018: “Just Eat’s track record has been faultless: leadership in the UK; portfolio management (backing its winners and cutting its losers); countless operational initiatives (from ancillary revenue sources to initiatives that protect and reinforce its incumbency). Just Eat rightly represents the gold-standard of execution.”Specific achievements included:- Strengthening global teams, structure & processes continuously to drive & anticipate scale- Supporting successive CEOs in building a coherent strategy supported by a winning culture- Building a world class Business Intelligence team covering commercial, product and marketing BI- Successful integration of 20 different acquired businesses around the world including SkipTheDishes in Canada, HungryHouse in the UK & £445m acquisition of Menulog Group in Australia- Supporting the CEO in Series C funding round and throughout IPO process- Presenting on public earnings calls and Q&A sessions during 4 years post-IPO- Over-delivery on public market expectations in every reporting period post-IPO, creating £1bn of shareholder value per year from 2014-2018- Promotion from London Stock Exchange High Growth Segment to Main Market, FTSE 250 and finally FTSE 100 in Dec 2017

Led team responsible for deal generation and relationship management with strategic partners across all European markets. Developed playbook & negotiated early examples of the telco partnerships which became a key pillar of Spotify's growth over the next decade.

- Managed global initiative within Google to increase AdWords conversion rates, deploying tools including Google Analytics and Google Conversion Optimiser; - Led London-based team that built a network of c. 80 professional services partners (mainly digital agencies) executing >4,000 projects/year across 17 markets for Google advertisers worth $hundreds of millions;- Led UK sales team for Google Checkout, growing the product to >1m users and tens of thousands of merchants within a year of launch.

- Negotiated with telcos & device manufacturers in the early days of Android, driving formation of the "Open Handset Alliance";- Closed partnerships with key hardware players, including Google’s largest mobile search deal outside Japan (Sony Ericsson), and first ever mobile distribution opportunities for Google Maps for Mobile;- Negotiated Mobile Search partnerships with carriers throughout EMEA (including O2 Germany, Telefonica Spain, and smaller deals in Poland, Israel, Greece, Portugal, Switzerland and Kuwait).

- Business development partner to Sundar Pichai (now CEO of Google) while he led Product Management for Google Toolbar;- Led negotiations and closed distribution partnership with Real Networks, worth $hundreds of millions- Closed Google’s first PC bundling partnership with a Chinese OEM (Lenovo), and first ever deal to pre-load software on USB memory drives (made by Lexar, distributed through Walmart)- Regular meetings with Google's Exec Management Group (Larry Page, Sergey Brin, Eric Schmidt), who had to directly approve every partnership I negotiated.

Consultant in Kathmandu, Nepal 2003 + 2004 (during summer breaks from the Harvard MBA programme). The 2003 project recommended use of private sector techniques in marketing basic health products to the poor. In 2004 I worked with the Nepalese Ministry of Health on health sector reform strategies. In both cases I assembled and led a small team of local field researchers. Both final papers are linked below.

Teaching Fellow for Harvard's largest undergraduate course ("Social Analysis 10: Principles of Economics"). For 1 year I taught a class of 23 students, under guidance of Martin Feldstein (http://en.wikipedia.org/wiki/Martin_Feldstein).

- Promoted after 1 year to lead business development function with full P&L responsibility; - Member of executive management group, reporting to CEO;- Led Ask’s entry into paid search through groundbreaking partnerships with Overture and eSpotting (the first European entrants to the paid search market, before Google's ads products launched locally);- These deals marked beginning of Ask's turnaround prior to IAC's $1.85bn acquisition in 2005.

- Negotiated marketing / distribution relationships with c. 20 major ISP, portal and community sites generating millions of site visits- Started an Affiliate Programme from scratch. Network of 10,000 affiliates generated 20% of site visits

- Promoted early from Business Analyst to Consultant, in the consulting arm of Arthur Andersen (pre-Enron);- Clients included Daily Mail General Trust; Ofgem (the UK Gas regulator); and a leading South African newspaper publisher.

Numerous "e-Business" / new media projects during the "dot com" boom / bubble.