Adrian Browne Email & Phone Number

London, GB

London, England, United Kingdom

Build effective relationships, (internally & externally) to balance the requirements of the client, Network Rail and the industry as a whole.Champion the interests of clients, customers and stakeholders acting as the focal point for escalation within Network Rail. Review and interrogate client remits to confirm their viability.Work with internal and.

London, England, United Kingdom

Act as the single point of contact for the Station Manager for co-ordinating with the Station Enhancement Projects.Advise contractors and project managers of station procedures, checking that work instructions are consistent with these and other activities and projects on the station.Manage operational interfaces between projects and the operation and use.

London, England, United Kingdom

Manage the day to day performance of the Station team within set resources and budgets, in accordance with the company processes and objectives. Professionally delivering excellent and consistent customer service, and providing an operationally safe, secure and quality station environment for all station stakeholders including TOCs, tenants, passengers.

London, England, United Kingdom

Responsible for training, delegating and mentoring up to twenty staff on shift.Actively using different methods of crowd control as a counter measure during disruption.Carrying out planned general inspections and using data collected from annual statistics to try and prevent and reduce accidents on the station.

London, England, United Kingdom

Preventing and detecting on site incidents. Conducting searches of personnel, vehicles and unatennded bags etc. Producing written reports. Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service

London, England, United Kingdom

Responsible for supervising the checkouts, booking in shifts for overtime, cashing up at the end of theshift and delegating staff to other areas to spread out a better usage of the stores resources.Handling customer complaints and resolving issues to maintain high level of customer service.