• Efficiently engaged multiple teams to map & deliver plans in order to meet set project objectives.• Led multiple projects through governance and country compliance process.• Performed risk analysis and management to circumvent or minimise risk from potential blockers.• Project/Business process mapping to reduce lead times from 3 weeks to 2 weeks.• Evaluated opportunities and supported development teams to build business-value centered solutions.

Project Management Office: Digital Design, Manufacturing & Services• Involved with the formulation of governance and reporting structure between project streams and their stakeholders.• Established efficient tools and process for document tracking, and to provide concise monthly updates.• Developed documentation plan guidelines & processes for various file depositories in relation to importance & confidentiality.Project: O Transformation (Change Management)• Liaised… Show more Project Management Office: Digital Design, Manufacturing & Services• Involved with the formulation of governance and reporting structure between project streams and their stakeholders.• Established efficient tools and process for document tracking, and to provide concise monthly updates.• Developed documentation plan guidelines & processes for various file depositories in relation to importance & confidentiality.Project: O Transformation (Change Management)• Liaised with top management to develop change management plans and change messages; to prepare the appropriate message for target audience.• Provided support to HR units for creation of new work structure within Operations (about 40,000 personnel). Show less

99%SME Campaign SME Onboarding Team• Organised promotional campaigns, eSeller training workshops to assist traditional merchants onboard the eMarketplace.• Performed door-to-door consultations with merchants to understand their concerns.• Responsible for portal testing & troubleshooting, as well as dissecting web traffic analytics to provide greater insight to web/app usage and success of online advertising/campaigns.

• Carried out inspection and maintenance for 2-3 heavy vehicles (M113/V200) per day• Proficiently executed an average of 5-6 engine overhauls per week• Led a team of 4 junior technicians to complete assigned maintenance and overhaul tasks

• Awarded with Certificate of Recognition for SAR-66 B2 (Module M6/M7 Basic Training).• Obtained theoretical and practical knowledge relevant to Materials and Hardware (M6) and Maintenance Practices (M7) modules at a SAR-147 Approved Maintenance Training Organisation.• Fabricated a stabilised power supply from basic materials, inclusive of testing and troubleshooting.

• Served about 40 customers each day• Fulfilled cashiering duties and stock replenishment efficiently• Appraised by manager for demonstrating excellent service and work efficiency, resulting in positive customer satisfaction