Adrian Chapman Email & Phone Number

Boston, Massachusetts, United States

Cambridge, Massachusetts

- Created pipeline using Databricks, Spark and Elasticsearch to generate document recommendations for 400K clients based on word vector representations (FastText) of previously read documents for use in daily email alerts and website personalization- Led design for major Data Frameworks for Forrester Research including the Customer Obsessed Operating Model (COOM) and the Employee Experience Index (EXi) through statistical analysis of survey data. Collaborated on publishing major research and introduced the EXi on stage at Forrester's flagship CX event, CXNYC 2019. - Built a custom R library that automates linear regression models to find company specific factors that improved customer experience, shortening a multi-hour process to a few minutes per client.- Fine tuned a pretrained BERT model to classify tags assigned to thousands of survey questions Forreter asks each year, automating the tagging process required to make survey questions searchable by clients on proprietary digital platform - Built ETL pipeline for vectorizing text content of Forrester client deliverables to make Forrester content easily searchable using natural language queries using internal applications

- Managed a global team focused on improving data quality, analysis, and storytelling in Forrester’s research reports and across client facing deliverables; over a 3 year span increased data usage from 33% of documents to 47% while reducing client feedback on data errors to zero- Coordinated with Research leadership and Data product managers to ensure the alignment of data collection with research objectives and data publication with product strategy- Served as an educational resource organization-wide for data analysis and survey design best practices; advising on descriptive and inferential analyses, custom segmentations, data visualization techniques, and survey design - Utilized a broad toolkit to support Research Analysts in performing and interpreting descriptive and inferential analyses on large databases and fielding custom studies, generating insights in consumer and business technology behaviors

60 Acorn Park Drive, Cambridge, Ma 02140 United States

60 Acorn Park Drive, Cambridge, Ma 02140 United States

60 Acorn Park Drive, Cambridge, Ma 02140 United States

Boston, Ma

- Used SAS for data analysis and data cleaning for Public Health studies- Tested new applications and interfaces for data collection in Redcap

Hollis, Nh

- Researched, designed, and implemented custom information-based trading strategy for startup options trading company- Built custom trading analysis platform in Excel/VBA linked to live stock market feeds for real-time portfolio analysis and algorithmic trade alerts

Tokyo, Japan

- Taught English language and grammar to up to 30 students, 6 classes per semester at prestigious university in Tokyo and in smaller groups at Berlitz Language Centers- Implemented effective English language lessons employing Berlitz Method curriculum

Saratoga Springs, Ny

- Tutor in Neuropsychology (2006-2008) - Teaching Assistant for Neuroscience Lab (2008)- Research Assistant in student/faculty research project (2007)

Bachelor'S Degree, Neuroscience, Psychology

Activities and Societies: Cum Laude, Departmental Honors, Psychology. Member, Periclean Honor Society. Senior Thesis: Affective Startle.

Data Science Immersive

12-week full-time immersive educational program strengthening Data Science skills including: Python, SQL, data cleaning, data.