Ensured an enjoyable environment for over 20 million tourists in the downtown area.Aided in the maintenance of major Chicago attractions.Provided excellent upkeep of over 20 downtown parks and beaches for Chicago residents.Assisted many patrons concerning the direction and location of Chicago attractions.Gained and executed skills in landscaping tools and capabilities

Maintain applicant and tenant files by inputting payments and generating alerts using Tenant Pro 2007/2010.Control a multiline telephone, receiving each call in a timely manner while ensuring all questions were answered or directed to the appropriate department.Received and sent faxes, making certain the daily incoming bills were distributed promptly.Responsible for filing all documents pertaining to the business and tenants, providing the company with hard copy receipts in an organized system.Resolved any issues or complaints submitted by the tenants, creating schedules for maintenance crews then following up with the tenants

Directed technicians on their daily routes, connecting them to headquarters for equipment failure.Solved problems for customers by guiding them through numerous troubleshooting tactics.Answered customer billing inquiries, adamantly working to fix any issues or mistakes.Took daily inventory of equipment to ensure an adequate supply for both technicians and customers at Comcast headquarters. Continually provided excellent, helpful customer service, diffusing angry customers by assuring them of Comcast’s commitment to quality service