Adrian Pratama Email & Phone Number

Singapore, Singapore

Jakarta, Indonesia

• Manage a team of 14 center staff members and 60 expatriate teachers.• Implement and create a new system for the opening of the center.• Achieve in adding 101 students within a time span of 4 months, which averaged out at around Rp. 150.000.000,00 in revenue per month.• Represent the company during meetings with over 35 different school clients. • Oversee and coordinate reports and certificates for over 70 units of schools and 35,000 students all over Indonesia.• Generate syllabuses and course maps from grades Kindergarten all the way to Business English.• Communicate vital information between the 14 center staff members and 60 expatriate teachers.• Screen, interview, and hire suitable employees.• Manage the center’s finances by establishing budgets and targets for specific departments

Pluit

 Directed the management of Key Performance Indicators, company expectations and study procedures for a center consisting of average 500 students. Increased staff retention from 60% to 90% through implementing individualized continuous professional development plans for teachers. Coached, mentored, and managed a team of 8 local teachers and 2 expatriates. Retained and improved student numbers ensuring an averaged 7.5% growth for each Academic year implementing the highest possible teaching and professional conduct throughout the academic team. Increased Net Promoter Score from 7 to 24 Organized and implemented continuous professional development plans by holding seminars and workshops alongside Individual Teacher training requirements Maintained and systemized the center’s sales target, revenue, and administrative flow on a daily basis through “Salesforce” and “ODINPLUS” platform

Bsd

 Managed and mentored new teachers in delivering the highest standard of lessons in accordance to Education First. Conducted observations and trainings; both large group workshops and one to one continuous professional development plans. Worked alongside the Director of Studies to ensure center continually retained above 75% of its student number Maintained administrative workflow of the center’s main database through daily follow ups. Supervised all projects center wide, including those in collaboration with outside sources for marketing events. Resolved administrative problems by identifying and analyzing information as well as communicating with others to ensure a swift solution

Pluit

 Taught composition, grammar, comprehension, amongst other topics for classes ranging from three year olds to local businesses.  Instructed students of various abilities about writing, reading, listening and speaking in the English language. Responsible for submitting administrative work, such as test scores, attendance, and progress reports. Met with guardians on a weekly basis to inform of student’s progress and discuss any other business or concerns.

Bachelor'S Degree, Information Technology

High School Diploma, General Education