Adriane Schaffer

Adriane Schaffer Email and Phone Number

Director of Operations @ TurnDial
plymouth meeting, pennsylvania, united states
Adriane Schaffer's Location
Allentown, Pennsylvania, United States, United States
Adriane Schaffer's Contact Details

Adriane Schaffer personal email

Adriane Schaffer phone numbers

About Adriane Schaffer

Technologically savvy professional with over 9 years of hands-on experience in the deployment of various VOIP platforms.I have enjoyed several positions throughout my career such as Project Manager, Executive Assistant, Sales Engineer, Internal Operations Manager, Sales, Systems Designer, and Trainer. Each position has given me amazing hands-on experience and taught me a few things about myself.• I enjoy wearing multiple hats.• I like to document procedures and find breakdowns in processes. • I enjoy working with customers and as a member of a team.• I can handle responsibilities in a volume high-pressure atmosphere. • I can quickly learn and utilize new software and information systems.• I love problem solving Professional Skills: Sales, Proposal Development, VOIP, Project Management, Public Speaking, Team Leadership, CRM Software (Salesforce, Tigerpaw, ConnectWise), Customer Satisfaction, Vendor Management, Training & Development, Microsoft Office Suite, Email Marketing (Constant Contact & MailChimp).

Adriane Schaffer's Current Company Details
TurnDial

Turndial

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Director of Operations
plymouth meeting, pennsylvania, united states
Website:
turn-dial.com
Employees:
4
Adriane Schaffer Work Experience Details
  • Turndial
    Director Of Operations
    Turndial Oct 2024 - Present
  • D2 Integrated Solutions
    Internal Operations Manager
    D2 Integrated Solutions Jun 2022 - Oct 2024
  • Peoplemetrics
    Customer Experience Manager
    Peoplemetrics Jul 2021 - Jun 2022
  • Peoplemetrics
    Cx Operations Analyst
    Peoplemetrics Aug 2020 - Jun 2021
  • Comstar Technologies
    Project Manager/ Sales Engineer
    Comstar Technologies Jan 2016 - Nov 2019
    • Managed and maintained all contracts and support renewals for the MitelDivision.• Created Network Diagrams for customers and sales staff.• Engineered Mitel quotes for the sales staff.• Communicated all offerings and special promotions from Mitel to the salesstaff.• Provided demos on various VOIP communications for prospective clients.• Handled training for customers and internal staff on various communicationsplatforms.• Facilitated RFP’s including legal organization, proposal writing, and quotepreparation.• Successfully managed large multi-site and multi divisional projects from 500-1500 end points.• Helped implement new procedures and best practice implementationguidelines for the implementation team.• Handled direct communications between the customer and the project team.
  • Stc Services
    Internal Operations Manager
    Stc Services Aug 2013 - Jan 2016
    Allentown, Pennsylvania Area
    • Implemented, updated, and maintained policies and procedures.• Administered and kept information on benefits and compensation packages.• Explained employee compensation, benefits, schedules, working conditionsand promotion opportunities.• Participated and presented staff reports in weekly managements as part ofthe executive staff.• Collaborated and implemented yearly budget and goals.• Handled understaffing, disputes, terminating employees and administeringdisciplinary procedures. • Developed relationships with all clients and potential clients.• Attended trade shows, and promotional events, to develop and maintain contact with potential clients.• Prepared proposals, agreements, sales reports, and presentations.
  • Stc Services
    Project Manager
    Stc Services Mar 2012 - Jul 2015
    Allentown, Pennsylvania Area
    • Oversaw the design, management, and training of various VOIPimplementations.• Managed and successfully delivered installations ranging from 20 endpoints-1500 endpoints.• Developed implementation plans, and diagrams to ensure project teamcompliance with customer deadlines.• Created training presentations and videos for the various VOIP systemsoffered.• Ensured project milestone were being met in a timely manner.• Responsible for all customer communication.• Closely collaborated with IT team and Voice team to identify and addresspotential risks.• Supervised all team members including, Lead Technicians, Designers,Trainers, Various Level 1 Technicians.• Utilized companies CRM system to schedule team members, track labor, andprovide clear timeline projections.• Monitored timelines and flagged potential issues to be addressed.• Utilized Microsoft Visio to clearly outline call flow charts to present to eachclient.
  • Stc Services
    Executive Assistant
    Stc Services Apr 2010 - Mar 2012
    Allentown, Pennsylvania Area

Adriane Schaffer Skills

Customer Service Telecommunications Sales Account Management Voip Project Management Wireless Solution Selling Microsoft Office Microsoft Excel Team Leadership Troubleshooting Customer Satisfaction Cloud Computing Vendor Management Business Analysis Call Centers Voice Over Ip Wireless Technologies

Frequently Asked Questions about Adriane Schaffer

What company does Adriane Schaffer work for?

Adriane Schaffer works for Turndial

What is Adriane Schaffer's role at the current company?

Adriane Schaffer's current role is Director of Operations.

What is Adriane Schaffer's email address?

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What is Adriane Schaffer's direct phone number?

Adriane Schaffer's direct phone number is +161069*****

What are some of Adriane Schaffer's interests?

Adriane Schaffer has interest in Science And Technology, Education, Arts And Culture.

What skills is Adriane Schaffer known for?

Adriane Schaffer has skills like Customer Service, Telecommunications, Sales, Account Management, Voip, Project Management, Wireless, Solution Selling, Microsoft Office, Microsoft Excel, Team Leadership, Troubleshooting.

Who are Adriane Schaffer's colleagues?

Adriane Schaffer's colleagues are Michael Nelson, Stephen Robbins, Christian Boyer, Nicole Fye Boyer, Michael Kozak.

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