Adriane Simpson Email & Phone Number

Founder of The LinkedIn Pros digital branding strategy and career coaching agency for professionals and small business owners. Provides holistic strategy and value add to clients’ career advancement and job search process through digital asset development, career coaching and career roadmap development. Program architect of the Executive Professional Program that supports clients in their goals of reaching and maintaining high-dollar value employment over the course of their career. Small business consulting to include LinkedIn Profile Optimization, LinkedIn Lead Generation, Marketing & Profitability Strategy and execution. Corporate Training and Workshop Development. Social Media Training and Seminars.

Windsor, Berkshire, Gb

Defined and managed the program framework, governance and delivery of a Top 10 global initiative, in a fast-paced Agile environment. Drove the Agile team management and program execution of business process technology, systems integration, processes and workflows to deploy and operationalize proprietary technology to 5,700+ retail hotel locations. Established program reporting and updates on key milestones, deliverables and metrics to stakeholders, steering committees and executive leadership. Partnered with internal SMEs using data science and insights to identify gaps in systems and processes and develop scalable solutions to solve them. Facilitated the Business Readiness and Change Management governance process, ensuring product launch releases aligned to create viable, market-ready products.

Atlanta, Ga, Us

Provides leadership for strategic end-to-end business process improvement and technology advancements that align with corporate strategy and an optimized customer journey. Analyzes customer and business process performance metrics and leverages data science insights and analytics to translate into fact-based recommendations. Responsible for ensuring the successful system-by-system implementation of new services, service enhancements, process improvement initiatives and/or operations risk mitigation strategies and change management.Works with cross-functional SMEs to translate vision into a clear and defined valued based delivery roadmap. Negotiates critical and controversial issues with senior leadership on ideas and solutions that impact industry and/or corporate results. Serves as a champion for quality and process improvement initiatives to obtain necessary cross-functional support and sponsorship. Manages the Design Thinking and Customer Journey Mapping process to delivery in partnership with a broad cross-functional team of internal and external SMEs.

Atlanta, Ga, Us

Led and delivered the full scope of large scale, complex projects, supporting strategic enterprise initiatives. Collaborated with executive stakeholders to understand business initiatives that drove productivity and revenue growth within area of responsibility, enabling more connected customers. Proactively engaged others to influence desired outcomes across multiple stakeholder groups; removed obstacles and negotiated successfully to achieve high quality results.Program Manager for the implementation, delivery and operationalization of the Pega Business Processing Modeling and Machine Learning enterprise software applications, which includes Real-time Decisioning and Adaptive Modeling capabilities. Fiscal management and leadership responsibility for a cross-functional development team, with an agile release methodology.

Worldwide, Us

Managed multiple, concurrent projects focused on empowering the customer’s online journey, which resulted in a significant reduction in annual call center volume and created a more engaged and empowered customer. Strategic focus included large cross-functional team management, fiscal planning, as well as resource management of large program budget.

Morristown, Nj, Us

Managed the Java development process and execution of over 100 customer facing website optimization projects and business marketing initiatives for the Internet Sales and Marketing division.Served as a business/technical team leader and consultant for marketing projects that involved multiple disciplines.

Led planning, mobilization and management of online engagement teams; defined deliverable structure and content and facilitated buy-in of proposed solutions from top management levels to support strategic and tactical decision making for online initiatives.Served as internal SME on client service dynamics, delivering solutions via analysis and insight of Voice of the Customer feedback and online interactions.

Mba, Marketing And Ecommerce Management

Bachelor Of Science, Business Administration And Spanish