· Negotiated prices among different suppliers· Prospected for potential suppliers to reach terms of competitive offers and match the best for the company· Held contacts with suppliers to bounce between offers depending on time, pricing and availability· Assisted in creating meetings, sorting through emails and staying in contact with customers for ease of mind on projects

• Maintained and ensured the sustainability of projectors, cameras, and computers campus wide.• Contributed to the construction of new Smart Desks, replacing outdated desks and computers to improve efficiency and functionality.• Navigated the Service Desk platform to initiate, resolve, and successfully close tickets, ensuring seamless issue resolution which assisted in closing over 2,000 tickets.• Enabled dynamic classroom support by leveraging the advanced capabilities of BOMGAR, facilitating real-time assistance through remote access into computers.

• Provided comprehensive support to incoming freshmen and transfer students, equipping them with all necessary information to embark on their journey at East Bay.• Coordinated and conducted workshops for incoming students, providing essential guidance for their first year.• Attended statewide conferences as a representative for my team, actively networking to gather and share valuable knowledge.• Implemented a technology-enhanced workspace to streamline time management during workshops, resulting in a more efficient workday that effectively utilized available time.