Having previously worked in different Admin roles with great attention to detail, I am now currently working as part of a Customer Support Team for a software provider to the education sector. This involves dealing with customer queries via a live chat service and also over email. Also use various Microsoft Office packages such as Word, Excel and PowerPoint as part of the role. I strive to resolve queries as efficiently as possible, ensuring to give the correct answers at all times..I liaise with other members of the team to help resolve more complex queries, and keep up to date with developments within the Education sector.