Global Director of Cloud Operations Engineering Azure Cloud Global Native & Hybrid Operations, Architecture and Engineering

Contracted with State of TN

Implementation of Cloud architecture for hybrid datacenter designEnd User Computing (EUC) architecture, Design & ImplementationCitrix & VMware redesign, upgrade, migrationDeveloped multiple strategies, roadmaps and budgets for enterprise solutionsDesigned and implemented multiple KPI's, and Dashboards across the environmentSystems and Application analysis and troubleshooting Implementation of industry standards such as Agile and ITILNegotiated and contracted with multiple vendors and manufacturersSenior Solutions architect for multiple technologies and applicationsApplication design, development and implementationArchitect, Design and implementation of infrastructure and application Monitoring and Alerting systemEnterprise logging system and security implementationEnterprise Architect – creation of applications and infrastructure blocksEnterprise Architect – research design and incorporate new technology solutionsProject and Program management for multiple enterprise solutionsDevelop and re-engineer Process and StandardsDR and BCP design and implementation for application and InfrastructureDesign and implement employee and team’s evaluation and training programsData Design re-factoring for more efficient application retrieval and presentationImplemented a comprehensive release management plan (Testing and QA) for both application and infrastructure solutionsMigrated enterprise technologies across platforms, virtual and physical, including cloud, storage, data and hyper-converged technologies

Teams Managed: Server Virtualization • Client Virtualization • Automations • Enterprise Monitoring • Enterprise LoggingDesigned and managed a geographically diverse, highly available Citrix VDI environment and implemented subsequent improvements in host security scanning, monitoring and management. This improved legacy operational support and reduced infrastructure failure rate by 87% over the year.Implemented a Cloud strategy to transform the company's infrastructure and application platform which yielded increasing efficiencies in elasticity, scalability and stability. ie. our move of the Citrix platform to the cloud.Developed and negotiated a multimillion dollar deal resulting in an 80+% server virtualization, decreasing year-over-year maintenanceNegotiated a multimillion dollar deal to redesign the client technology (VDI) to launch a new premiere line of business globally. Provided internal and external users with a more secure interface by increasing our ability to isolate and protect sensitive network segments such as those subject to PCI compliance. Extending this solution into the AWS cloud environment to support high availability and disaster recovery capabilities. Directed the development and deployment of an enterprise-monitoring dashboard for business and IT use which consolidated disparate system.Created enterprise automations team that developed major applications and scripts with a focus on business process improvements in the areas of procurement, project management, work intake, server provisioning and request processing. Managed and enhanced the company's centralized logging system to support our IT operations, security and monitoring teams. Developed architectural strategies as part of the enterprise architecture group to solve complex business problems. Introduced infrastructure “POD” designs to the company to improve rapid release, testing and feedback processes resulting in greater efficiency and reducing production errors.

Cloud Design Architecture & Implementation across AWS and Azure. Implemented virtualized cloud (IaaS) infrastructure to host applications and end user computing environment, also utilized cross availability zones for higher availability and VPN and direct connect networking to cloud provider. Implemented a warm site design and DR implementation hosting existing technologies like VDI. Developed multiple DevOps scripts and web sites for management of cloud resources. Incorporated cloud platform services within architecture including storage, database and EUC strategies to provide a comprehensive strategy for infrastructure rollout. Connected to (SaaS) i.e. directory services. Utilized PaaS for development and testing resources. Researched and design considerations around multiple cloud offerings including Google, VMWare, Citrix platforms

Lead a team of over 30 developers in the creation of over 100 micro-services, API's, business GUI applications and various script level automationsServices created allowed for DevOps deployment enablement, and migration- Interfaces to network devices, eg. F5's, Citrix Netscaler, IPAM etc.- Storage systems- Virtual infrastructure deployments ,configuration & management- Web applications configurations- Security authentication & entitlement services- Workflow and automations engine- Command CenterFull Applications builds included- Procurement request applications- International financial transaction request- Operational readiness requests / reporting- Project Builder / Tracker, Change and release scheduling- HR request - Queue Manager / CIRT actions

Partial Technology ListCreated and nurtured and worked with senior operations & engineering teams across server and software platforms, including virtualization, Wintel, Linux, management and monitoring, storage & backup, server (regular and hyper-converged) with interfaces to other key teams. Direct technologies I worked with includes VMware, Hyper-V, Citrix, Avaya, Cisco UCS, Cisco networking, Nutanix, Windows Server & Client products, EMC, F5, Linux, messaging, SQL and a myriad of supporting technologies; which, were used to create a flexible and operationally sustainable environment to support the hyper growth of the business. Included in my portfolio is the usage and skills on cloud architectures like AWS and Azure for both IaaS and PaaS.

IT Strategy and Business Alignment (CIO’s Office)Developed strategies aligning the business and IT requirements for the enhancement of BB&T’s eBusiness channel including: Created strategic platform hosting environmentEnvisioned and initiated key projects for• Small business banking• Mobile banking• Multifactor authentication across platforms• Network redesign• Storage Optimization• eMail marketing & alertsEnsured, as a financial institution, that solutions met regulatory and security requirements for both corporate and client base.Directed cross-functional teams in the design and implementation of security products, procedures, and policies in accordance with existing regulations.

Onsite consultant for Florida healthcare companies, law offices and other miscellaneous businesses, covering telephony, application and hardware services.Covered complete business to IT solutions from hosting, hardware, software to services and support.

1994-2005 – International Business Machines (Private & Government sectors)Program Manager, IBM HeadquartersDesign, developed and grew IBM’s premiere Offering Application Hosting Environment• Planned, designed an offering from the physical layers, network etc. to financial aspects, chargeback and offering models• The teams did extensive traveling coordinating US and non-US in the realization of the strategy including its design customization and delivery in regions like Asia Pacific, Europe, S. America and N. America• Planned & Coordinated executive and operational activitiesDeveloped key architectural blueprints to communicate and illustrate the offering modelsCommunicated at all levels executive to subject matter experts to enable the effective growth of the offeringsWorked with corporate mergers and acquisitions as part of the CIO transitions team, including the Lenovo divestitureManaged cross-divisional corporate architecture review board teams, for approvals, exceptions and assessmentsManaged external and internal account relationships for the multiple lines of businessPrivate and Government solutions specialist for both the solutions and contractsGlobal responsibilities for critical infrastructure, solutions and offering issuesMaximized & optimized IBM’s Global Web Infrastructure offeringCreated enhanced and enforced corporate standards and governanceDirected global and US team for multiple solutions offeringsIBM IGS HQ Startup & Showcase (Multiple Sectors)Develop, Design and implement the Global web offering• Multi-Million dollar initiative which resulted in billions though infrastructure consolidation and process development and implementation