Adrian Gonzalez Email & Phone Number

Costa Rica

Oversee all Engineering operations for the company, including design, consulting, IT and PMO

San Jose, Costa Rica

I lead all PM efforts for this 32-year technology company servicing Central and South America. I am also in charge of developing new Business Segments, such as process automation, 5G IOT and Cyber Security.

Global, From Costa Rica

Drove Continuous Improvement programs related to Financial Risk Management.

Costa Rica

Consulted for various Clients in the Finance industry on IT management frameworks and Risk Management

Costa Rica

Transitions new or additional IT solutions and assets for IBM clients

Costa Rica

ITIL Expert, performing Service Management transition consulting, ITIL adoption and continuous improvement for external clients. As the main point of contact for ITIL and process development related concerns, I ensure integrity of cross-process relationships-mapping, coordinate PIM development, provide coaching / support to DPAs and assure quality of.

Costa Rica

Oversee all Operational aspects of multiple Services under the same Portfolio. Manage the Service Operation teams, and is accountable for their activities.

Costa Rica

Continual Service Improvement and Adoption.Mentor to all Process Owners in maturing their processes and developing and deploying adoption criteria for the different business units that use them.

Costa Rica

People manager for four subteams of the Office Service Desk in Costa Rica, providing remote Incident Management to the entire global IT client infrastructure.

Costa Rica

People Manager for the Server Infrastructure Team in CR, providing Incident Management in HW, OS and some application support to the entire Intel server network, including Windows, Unix, EBAR, SAN platforms.

Costa Rica

People Manager for GSM Global Telecom Svcs in CR, providing Incident and Event Management for all PBX and Voice-Over-IP environments globally, and Telco suppliers.

Costa Rica

Technical Leader for a global team, with centers in Kulim (MY), Ocotillo (AZ) and Costa Rica, servicing all ATM sites, to build and maintain first-in-class Unix Infrastructure to support their MFG operations, acting as owners and 2nd-level escalation (Problem Management) point.

Costa Rica

In charge of coordinating all the facilities efforts for the first four buildings in the Costa Rica project, from an IT perspective. This included Greenfield site preparation, WAN, PBX, CCR/BCR/SCRs, Data Center, Structured Cabling, first temporary office building, one integrated warehouse, two HVM production floor buildings, one of them with clean room.

Costa Rica And Miami (FL) And Ecuador And Cameroun

In charge of implementing the communications infrastructure for this multinational firm, requiring a heavy use of data and voice transmission over a vast rural area extending throughout the country, extended to other sites of the corporation.

Costa Rica And Perú

To coordinate several major installations, as well as develop efficient help desk methods and operations. Primarily responsible of the two biggest installations involving networked Unix workstations in the country, as well as both the most successful Imaging project and the most comprehensive installation of a Geographical Information System.Also consulted.

Costa Rica

Reporting to the Executive Director or CEO, I held this position all three years at the Board that administers the retirement funds of all the teachers and University professors in the country. I was responsible for all Information Systems-related development and acquisition, managing a team of six people; introduced and tried to enforce rapid application.

Bachelor Of Science (B.Sc.), Computer Science

Bachelor Of Science (B.Sc.), Physics