Adrian Graff Email & Phone Number

Tampa, Fl, Us

Supporting nursing, pharmacy, and physician applications:- Cerner PharmNet- PatientKeeper- McKesson HMM- DSS RxTracker (FDB MedsTracker)- PICIS- Nuance Surgical CAPD (Vincari)

Naples, Fl

Support- research problems reported by providers and clinical analysts- after-hours and weekend support as determined by on-call rotation- provide education with ticket resolution so steps to resolution can be taken by local IT, should the issue reoccur- open cases and work with the vendor when cause can't be identified or resolved internallyCoordinate validation of patches, releases, upgrades- write and review test scripts- organize resources for testing- investigate unexpected outcomes- conduct testing and report findings- maintain documentationTrain and develop training materials- subject matter expert for medication reconciliation, transfer order reconciliation- developed med rec troubleshooting guide for support team; created PowerPoints explaining commonly reported issues and the workflows in ancillary systems that lead to med rec problems- created PowerPoint presentations for training of clinical analysts at 60+ hospitals on med rec functionality, frequently asked questions, and troubleshooting toolsEvaluate proposed or problematic workflows- assess for safety, efficiency, and missing pieces based on knowledge of nursing and medical workflow, system functionality and limitations, ancillary systems, and situation requirements- identify potential impact on related processes and action that will prevent problems or decrease the risk- contribute any information that will help business partners to make an informed decision

Florida

As subject matter expert on medication reconciliation in PatientKeeper and AS400 in the endeavor to bring electronic medication reconciliation to 60+ CHS hospitals, I am:- Developing training materials including documents, guides, and interactive Captivate simulations.- Training physicians, nurses, superusers, trainers, and support staff.- Validating systems and interfaces, troubleshooting problems.- Bridging the gap between the clinical end-users and the IT teams.

Tampa/St. Petersburg, Florida Area

Delivered remote hands-on training on all aspects of the software in a virtual group environment. Provided group and individual training to office managers, billers, nurses, MAs, providers and mid-level practitioners. Consulted with medical office managers and providers to evaluate and improve workflow, configure the system to meet the practice’s needs, and keep the project on track.• Developed learner and facilitator training documentation for a cloud-based EHR and practice management system with a patient portal. Designed process maps for implementation and guides for several aspects of setup.• Tested user acceptability prior to release of software upgrades. Provided feedback and suggestions on user-friendliness and reported defects, thereby improving functionality.• Drove pilot and early implementations in a project manager capacity. Coordinated setup of electronic labs and prescriptions, claims, remittance advice, and data conversion from legacy system. Documented project progression and communicated with stakeholders.• Enhanced sales demonstrations by setting up demo patients with background and scenarios for several specialties, creating content for the demo outlines, coaching with new features, and answering difficult questions from potential clients.

Provided competent nursing care on a cardiac progressive care unit while exercising time management and prioritization skills. Educated patients and families of a diverse population with varied socioeconomic backgrounds and healthcare needs. Communicated with doctors, respiratory and physical therapists, case managers, and other healthcare disciplines to coordinate care or facilitate continuity of care in a time-efficient manner.• Awarded with Nurses Trusted to Care Certificate of Recognition as one of the top five nurses recognized by patients in 2010.• Titrated and monitored vasoactive, antiarrhythmic, and anticoagulant drips including nitroglycerin, amiodarone, diltiazem, and heparin. Documented assessments on 4-5 patients at least every four hours, monitored telemetry. Provided nursing coverage to the cardiac surgical unit (CSU) as requested.• Prepared patients for procedures including cardiac catheterizations, electrophysiology studies, pacemaker insertions, and cardiothoracic surgery. Cared for post-operative patients with chest tubes and central lines.• Educated patients on pathophysiology and disease management of conditions such as diabetes, heart failure, heart disease, abnormal rhythms, and lung disease. Performed chart checks to ensure core measures for heart failure, heart attack, and pneumonia were being met to reduce patient readmission rates.

Gained relevant experience and practiced fundamental skills of nursing while studying for BSN degree.