Adrian Graff Email & Phone Number

Supporting nursing, pharmacy, and physician applications:- Cerner PharmNet- PatientKeeper- McKesson HMM- DSS RxTracker (FDB MedsTracker)- PICIS- Nuance Surgical CAPD (Vincari)

Naples, FL

Support- research problems reported by providers and clinical analysts- after-hours and weekend support as determined by on-call rotation- provide education with ticket resolution so steps to resolution can be taken by local IT, should the issue reoccur- open cases and work with the vendor when cause can't be identified or resolved internallyCoordinate.

Florida

As subject matter expert on medication reconciliation in PatientKeeper and AS400 in the endeavor to bring electronic medication reconciliation to 60+ CHS hospitals, I am:- Developing training materials including documents, guides, and interactive Captivate simulations.- Training physicians, nurses, superusers, trainers, and support staff.- Validating.

Tampa/St. Petersburg, Florida Area

• Delivered remote hands-on training on all aspects of the software in a virtual group environment. Provided group and individual training to office managers, billers, nurses, MAs, providers and mid-level practitioners..
• Developed learner and facilitator training documentation for a cloud-based EHR and practice management system with a patient portal. Designed process maps for implementation and guides for several aspects of setup.
• Tested user acceptability prior to release of software upgrades. Provided feedback and suggestions on user-friendliness and reported defects, thereby improving functionality.
• Drove pilot and early implementations in a project manager capacity. Coordinated setup of electronic labs and prescriptions, claims, remittance advice, and data conversion from legacy system. Documented project.
• Enhanced sales demonstrations by setting up demo patients with background and scenarios for several specialties, creating content for the demo outlines, coaching with new features, and answering difficult questions.

• Provided competent nursing care on a cardiac progressive care unit while exercising time management and prioritization skills. Educated patients and families of a diverse population with varied socioeconomic.
• Awarded with Nurses Trusted to Care Certificate of Recognition as one of the top five nurses recognized by patients in 2010.
• Titrated and monitored vasoactive, antiarrhythmic, and anticoagulant drips including nitroglycerin, amiodarone, diltiazem, and heparin. Documented assessments on 4-5 patients at least every four hours, monitored.
• Prepared patients for procedures including cardiac catheterizations, electrophysiology studies, pacemaker insertions, and cardiothoracic surgery. Cared for post-operative patients with chest tubes and central lines.
• Educated patients on pathophysiology and disease management of conditions such as diabetes, heart failure, heart disease, abnormal rhythms, and lung disease. Performed chart checks to ensure core measures for heart.

Gained relevant experience and practiced fundamental skills of nursing while studying for BSN degree.