Adrian Herrera Email & Phone Number

Mérida, Yuc., Mx

San Francisco Bay Area

Data and Analysis- Created custom dashboards and SQL queries to analyze key data and facilitate decision-making in Platinum and Oracles programs.- Developed interactive visualizations and control panels that provide real-time insights into performance and relevant KPIs.- Developed periodic reports and detailed analyses to communicate results and provide improvement recommendations to relevant teams.- Collaborated with technical teams to integrate automated rules into… Show more Data and Analysis- Created custom dashboards and SQL queries to analyze key data and facilitate decision-making in Platinum and Oracles programs.- Developed interactive visualizations and control panels that provide real-time insights into performance and relevant KPIs.- Developed periodic reports and detailed analyses to communicate results and provide improvement recommendations to relevant teams.- Collaborated with technical teams to integrate automated rules into existing workflow and ensure their effectiveness and scalability.Strategic Projects- Responsible for developing and implementing strategies to enhance platform experience through bug analysis and reporting, as well as product design to optimize the usability and functionality.- Conceived and designed various surveys to gather feedback and measure satisfaction of collaborators with the platform and processes.- Implemented strategies for collecting massive data to ensure broad and meaningful representation of collaborator opinion. Show less

San Francisco Bay Area

Global Workforce Management- Program Manager for various workforces, overseeing workflow management across different programs spanning multiple countries including the US, Mexico, Venezuela and India.- Responsible for coordinating the assignment of projects to over 3,000 contractors based on their individual characteristics, and monitoring the quality of work across 50+ projects for various clients in the field of Artificial Intelligence.- Focused on meeting the diverse needs of… Show more Global Workforce Management- Program Manager for various workforces, overseeing workflow management across different programs spanning multiple countries including the US, Mexico, Venezuela and India.- Responsible for coordinating the assignment of projects to over 3,000 contractors based on their individual characteristics, and monitoring the quality of work across 50+ projects for various clients in the field of Artificial Intelligence.- Focused on meeting the diverse needs of our clients and optimizing processes within each program to ensure efficiency and effectiveness.- In charge of +10 Team Leads to follow up on quality and customer needs or the STOs of each project.Trust & Safety- Developed and designed innovative techniques to detect and prevent fraud on the platform by tracking IP addresses, emails, and other relevant indicators.- Implemented advanced monitoring systems to identify potential scam and resource theft cases, ensuring platform security and reliability.- Supervised and led a team of fraud auditors responsible for validating the identity of thousands of users on the platform.- Directed the development and implementation of mass validation techniques to ensure user authenticity and prevent fraudulent activities.Language DRI ( Chinese and Traditional Chinese Pipelines )- Led strategic recruitment of collaborators for the Chinese and Traditional Chinese pipelines, ensuring sustainable growth aligned with project objectives.- Supervised and managed task flow in the project, ensuring equitable and efficient distribution of responsibilities among collaborators.- Continuously monitored collaborator engagement and satisfaction, identifying improvement opportunities and promoting a positive and collaborative work environment. Show less

San Francisco Bay Area

-Served as Team Lead of an MXQA team tasked with quality control for data extracted from diverse web pages.- Analyzed media files extracted to enhance extraction algorithm.- Led efforts to improve overall data quality through algorithm optimization.

San Francisco Bay Area

- Participated in the MXQA program, gaining valuable experience in quality assurance.- Engaged in multiple Artificial Intelligence training projects focused on enhancing customer data.- Contributed to projects involving text recognition, image and video segmentation, and website data extraction.- Played a key role in ensuring the quality and improvement of customer data through AI-powered solutions.

Mérida, Yucatán, Mexico

- Contributed to the creation and maintenance of comprehensive test documentation, including test plans, test cases, and test reports.- Provided feedback and recommendations to developers based on test results, fostering a collaborative environment focused on quality improvement.- Conducted regression testing to ensure the stability of software releases and identify potential issues introduced by new features or changes.- Actively participated in sprint planning, backlog grooming… Show more - Contributed to the creation and maintenance of comprehensive test documentation, including test plans, test cases, and test reports.- Provided feedback and recommendations to developers based on test results, fostering a collaborative environment focused on quality improvement.- Conducted regression testing to ensure the stability of software releases and identify potential issues introduced by new features or changes.- Actively participated in sprint planning, backlog grooming, and retrospective meetings to align testing efforts with project goals and priorities.- Acted as a subject matter expert in testing methodologies and tools, providing guidance and support to team members as needed. Show less

Mérida, Yucatán, Mexico

- I took on the role of engineering department lead, overseeing all aspects of project development and execution.- Led a multidisciplinary team in designing and developing an innovative IoT and embedded device aimed at accurately extracting product quantities from a variety of vending machines.- Conceptualized and implemented a solution to replicate the functionality of a DEX (Data Exchange) system, ensuring precise data capture and analysis, and subsequently storing it in the… Show more - I took on the role of engineering department lead, overseeing all aspects of project development and execution.- Led a multidisciplinary team in designing and developing an innovative IoT and embedded device aimed at accurately extracting product quantities from a variety of vending machines.- Conceptualized and implemented a solution to replicate the functionality of a DEX (Data Exchange) system, ensuring precise data capture and analysis, and subsequently storing it in the database.- Orchestrated the integration of the PHP protocol into the device's architecture to facilitate seamless data transmission.- Collaborated with software engineers to develop a mobile application for real-time data visualization and analysis. Show less

Mérida, Yucatán, Mexico

- I led the hardware design of a training board for the PIC18F4550 microcontroller, focusing on meeting specific requirements and following protocols.- I tailored the board design to facilitate thorough testing of the components and controller, ensuring alignment with project needs.- I developed various test codes to meticulously verify device functionality, addressing project-specific requirements and constraints.

Mérida, Yucatán, Mexico

Member of the club "Robots y su complejidad para sanar corazones rotos".- Collaborated with MIT doctors and colleagues from diverse backgrounds.- Developed a prototype of a soft robot functioning as a heart pacemaker using Arduino.- Analyzed data using Python to assess viability for further development as a product.

Computational Embedded Systems Engineering, Computer Science

Activities and Societies: Institute of Electrical and Electronics Engineers (IEEE) Club - Led the design of diverse embedded systems.

Korean Language, Basic Ii

High School Diploma, Mathematics

Activities and Societies: OMI - Olimpiada Mexicana de Informática Club Specialization in exact sciences and engineering. - Calculus.