Adrian Howell Email & Phone Number

Adrian graduated from the University of West Florida, earning a B.S.B.A in Marketing. Adrian is an accomplished client success manager with an obsession for client satisfaction. Adrian began his client success career in contact center management with College Hunks Hauling Junk as their Director of Client Loyalty. While at CHHJ, Adrian implemented policy and procedures to grow the contact center from a two-person operation to a 30 person operation over a two-year period which enabled the turn-key franchisor to grow from 15 active franchises to 40 over the same period. Subsequent to his time at College Hunks Hauling Junk, Adrian held management positions directing client loyalty for Pella Windows & Doors as well as Comcast Cable Company. Wanting to be closer to customers, Adrian went on to become a President Circle winning Sr. Digital Marketing Account Executive for Gannett. Leveraging his passion for client service and subject matter expertise in Digital Marketing, Adrian executed value-generating marketing programs for some of Gannett's Key Accounts. Adrian went on to become an award-winning Lead Client Success Manager for one of Forbes's most admired companies, Gartner. In that position, Adrian worked with some of the world's largest Oil and Gas majors, their CIOs, and their leadership teams, to execute their mission-critical priorities within a dynamic industry. Presently Adrian is a Senior Client Success Manager at Autodesk supporting Architecture Engineering and Construction Named Accounts. Adrian is adept at analyzing individual and team performance to identify improvement opportunities and uses his extensive knowledge in client success best practices to innovate and drive organizational change. As a skilled problem solver, Adrian is proficient at value creation and risk mitigation to ensure client satisfaction and retention. Adrian is recognized by both clients and colleagues as an integral part of their team's successes.Specialties: Customer Success ManagementCreative Team LeadershipKey Account Acquisition & RetentionStaff Development & Management Coaching and TrainingCustomer Relationship ManagementBudgeting, Forecasting, and Planning Prospecting and Lead GenerationSalesWorkflow DevelopmentDigital MarketingProgrammatic DisplaySocial AdvertisingNative DisplaySearch Engine MarketingContent MarketingMarketing Strategies & Campaigns

Listed skills include Marketing Strategy, Crm, Lead Generation, Marketing, and 43 others.