Develops business with both strategic, high volume staffing accounts as well as high-margin, local business. Provides exceptional account management, ensuring customer satisfaction while also expanding into white space and optimizing retention of existing customers. Conducts Safety Inspections/Assessments to ensure a safe work environment for Temporary Employees placed at client sites.

Directs and defines long-term organizational strategic goals, building key customer relationships, identifying key business opportunities, negotiating and closing business contracts and maintaining extensive knowledge of current market conditions and trends. Collaborates with internal teams, marketing staff, and other senior leaders to increase sales opportunities and maximize the Company’s revenue.o Responsible for the ongoing development, implementation and tracking of new business development, operations and processes for FirstService Residentialo Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client‐type strategyo Assist in the growth of both current and potential new market territories by: Providing trends and analysis associated with current processes, product types, service lines, and regions of business.o Plan, prepare and execute sales presentations and marketing eventso Continually seek out innovative ways to communicate our value proposition to prospects and existing clients, via client-based solution sellingo Monitor competition and stay up-to-date with industry trendso Manage the sales process through utilization of CRM (Dynamics) ‐ Entering and updating lead/opportunity information, documents, generation of sales follow-up and lead/opportunity communicationso Collaborate with request for proposal (RFP) responses and contractso Identify growth opportunities within existing managed communitieso Manage and lead the internal sales process

Responsible for all branch area operations management; ensures delivery of quality services to all clients; guides operations efficiently and effectively to achieve service and profitability objectives. Responsible for Sales Management and integration of new business, including the coordination of new client transitions and ensuring customer satisfaction. Coaches, trains, and develops office and fieldassociates. Promotes client and employee retention initiatives. Responsible for the overall operational and financial health of the Branch.Ensures the delivery of high-quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.

• Lead Generation and Pipeline Management – Identifying and prioritizing new business-to-business opportunities, develop client engagement plan and executing against company- wide objectives.• SAAS & Hardware Solution Development – Responsible for identifying client needs and vulnerabilities, educating clients and to develop solutions.• Proposal / RFP Preparation – Manage the RFP process and preparing the final response. Responsible for pre-bid meetings, phone conferences, and presentations• Negotiating contracts– Process management from legal review to execution• Post Sales Activities – Responsible for coordination between clients and our operations team to facilitate team transition, and participation in a post-move review to compare expectations to the delivered results.• Event Participation – Responsible for participating in the planning and execution of various marketing activities. Roles may include actively driving event attendance, giving presentations, and general networking activities.• Maintains up-to-date awareness of company activities, industry trends & government regulations

Strategically targets potential customers to generate and grow new business. Positions the Company’s value proposition and whole-product solution to the customer to build and enhance strong customer relationships and to become a strong business partner. With a strong knowledge of business and market sense, the incumbent successfully prospects an assigned sales territory and reports on related marketing activities by conducting competitive market analysis, competitive intelligence, and other sales-related research.

Accountable for providing leadership, training, management and support to the talent acquisition specialists, area managers and support staff to consistently meet in a hands-on, innovative and highly-efficient manner the strategic and operational goals of the organization.Worked closely with all levels of management, especially executive leadership team to develop appropriate talent acquisition strategies to reach and attract a diverse and talented pool of high quality candidates.Provided guidance and input on all elements of the recruiting process including job postings, identification and interviewing of the most qualified applicants, guidance on the selection of the best candidates, candidate assessment tools, reference and background checks, prospecting strategies, etc.Developed and facilitated training programs for area managers to ensure effective recruiting techniques were utilized.Partnered directly and effectively with upper management and members of other cross-functional teams to drive appropriate HR recruiting initiatives for the company in a timely and professional manner.

Oversaw Sales Operations and ensured a reliable, high-quality pipeline of top talent is continuously maintained and improving and that it produced the highest levels of customer service, credibility, satisfaction, and support of our Navy brand.Developed, maintained and tracked recruiting metrics, territory management and assignment as well as guided the analysis and tracking of these metrics.Managed strategies that produced candidate generation sources including employment agencies, colleges, etc.Led and directed talent acquisition team to support the organization. Participated in the development and establishment of department goals, objectives and systems that directly impacted HR strategy and overall business plans for the recruiting company.Responsible for ensuring data integrity for team. Developed and implemented strategies that ensured proper handling, managing and disposal of personal identifiable information (PII).Served as point of contact for the semi-annual and annual performance counseling and evaluation for entire regional work force.In collaboration with Marketing, developed and maintained a compelling employment brand through detailed understanding of Navy core values and Navy Recruiting Command mission and vision.Responsible for analyzing exit surveys and other metrics to assess the improvements necessary to increase retention and productivity.Collaborated with the HR team to design a collegiate recruitment strategy that ensured a continuous flow of qualified candidates once they entered the workforce.Acted as a primary recruiting subject matter expert for VP of recruiting and Executive Director andabove roles as needed.Accountable for proper management and training of applicant tracking systems.Acted as primary liaison to executive leadership team in matters of risk management and employee relations.

Oversaw Sales Operations and ensured a reliable, high-quality pipeline of top talent is continuously maintained and improving and that it produced the highest levels of customer service, credibility, satisfaction, and support of our Navy brand.Developed, maintained and tracked recruiting metrics, territory management and assignment as well as guided the analysis and tracking of these metrics.Managed strategies that produced candidate generation sources including employment agencies, colleges, etc.Led and directed talent acquisition team to support the organization. Participated in the development and establishment of department goals, objectives and systems that directly impacted HR strategy and overall business plans for the recruiting company.Responsible for ensuring data integrity for team. Developed and implemented strategies that ensured proper handling, managing and disposal of personal identifiable information (PII).Served as point of contact for the semi-annual and annual performance counseling and evaluation for entire regional work force.In collaboration with Marketing, developed and maintained a compelling employment brand through detailed understanding of Navy core values and Navy Recruiting Command mission and vision.Responsible for analyzing exit surveys and other metrics to assess the improvements necessary to increase retention and productivity.Collaborated with the HR team to design a collegiate recruitment strategy that ensured a continuous flow of qualified candidates once they entered the workforce.Acted as a primary recruiting subject matter expert for VP of recruiting and Executive Director and above roles as needed.Accountable for proper management and training of applicant tracking systems.Acted as primary liaison to executive leadership team in matters of risk management and employee relations.

Responsible for the recruitment of qualified individuals for Active Duty and Reserve enlistment. Conducted presentations to groups and individuals, pertaining to the benefits of Naval Service. Also provided counseling on various career and educational opportunities available.

Orders, receives, inspects, stores, preserves, packages, ships, and issues materials and cargo; prepares and maintains forms, records, correspondence, reports, and files. Knows the basic organization and functions of supply departments; is familiar with the purpose and use of major components of automated data processing (ADP) equipment and knows common terms used in ADP; operates office machines; types (at 20 words per minute), routes and files forms and messages; maintains files, requisition log, and budget records; prepares supply relateddocuments; identifies, receives, stows, and issues materials and stock items; prepares items for shipment; prepares shipment documents; inventories stocked material and installed equipment; operates material-handling equipment.Establishes and maintains files; knows types, uses, and purpose of appropriations and funds; reconciles financial listings; prepares budget reports; requisitions repair parts, supplies, forms, and publications; supervises working parties handling stores; controls inventory using ADP procedures; maintains and interprets reports and records; prepares open purchases documents; applies regulations to maintain the security of materials or documents.Applies automated supply procedures; prepares correspondence and messages; instructs others in the use of publications and directives; supervises the maintenance of publications; reviews requisitions for nonstandard materials; establishes and maintains a technical library; implements and supervises target budgeting procedures; processes bills for payment; identifies sources and uses of funds; effects supply issuance; carries out Navy supply procedures; supervises regular and special inventories; writes correspondence.

Onboard USS Saratoga and USS Hue CityOrders, receives, inspects, stores, preserves, packages, ships, and issues materials and cargo; prepares and maintains forms, records, correspondence, reports, and files. Knows the basic organization and functions of supply departments; is familiar with the purpose and use of major components of automated data processing (ADP) equipment and knows common terms used in ADP; operates office machines; types (at 20 words per minute), routes and files forms and messages; maintains files, requisition log, and budget records; prepares supply relateddocuments; identifies, receives, stows, and issues materials and stock items; prepares items for shipment; prepares shipment documents; inventories stocked material and installed equipment; operates material-handling equipment.Establishes and maintains files; knows types, uses, and purpose of appropriations and funds; reconciles financial listings; prepares budget reports; requisitions repair parts, supplies, forms, and publications; supervises working parties handling stores; controls inventory using ADP procedures; maintains and interprets reports and records; prepares open purchases documents; applies regulations to maintain the security of materials or documents.Applies automated supply procedures; prepares correspondence and messages; instructs others in the use of publications and directives; supervises the maintenance of publications; reviews requisitions for nonstandard materials; establishes and maintains a technical library; implements and supervises target budgeting procedures; processes bills for payment; identifies sources and uses of funds; effects supply issuance; carries out Navy supply procedures; supervises regular and special inventories; writes correspondence.