Adrian Jimenez Email & Phone Number

United States

Miami, Florida, United States

• Generated sales for e-scooters, parts, and maintenance services, leading to over 100 new local clients in the Miami market.
• Managed local marketing initiatives on FB Marketplace, resulting in increased foot traffic and brand awareness.
• Developed customer service and operations manual, facilitating training for new agents and effective problem-solving.
• Utilized data analysis skills to produce monthly reports on local buying efforts and managing store budgeting.
• Trained and supervised fulfillment staff, contributing to efficient inventory and ship/receive processes for our Shopify store.
• Managed daily operations of an e-scooter shop, overseeing repairs, maintenance, and mechanical equipment upkeep.

Evaluated social media content for relevance and accuracy, contributing to improved user experience.Transcribed audio and video files with precision and attention to detail, facilitating accessibility and comprehension.Engaged in various projects including data entry, market research, and analysis of social media trends.Played a pivotal role in ensuring.

Miami/Fort Lauderdale Area

• Resolved and followed-up on complaints/issues professionally.
• Maintained daily log, records, and forms for a safe and secure environment.
• Monitored and audited employee performance via CCTV system.
• Acted as the main point of contact overnight between departments and tenants.

Miami, FL

Miami, FL

• Developed the U.S. market and acquired 10 new accounts for the U.S. portfolio.
• Researched competitor strategies to market new products.
• Managed internal affiliate programs to recruit new affiliates and increase site traffic for sales.
• Logged all media buying and data in weekly reports to track digital marketing efforts.

Interning with AMA FIU's Roaring Concepts for the company: Dragonfly Life which is a health and wellness company focused on blood sugar stabilization to keep all major systems of the body working properly to create balance. Dragonfly Life helps it's clients reach their health goals and maintain it while increasing energy, reducing cravings, and decreasing.

Miami/Fort Lauderdale Area

• Compiled reports and maintained our big business client portfolio to ensure all clients were up to date with upcomingevents.
• Liaised between existing and newly acquired clients for ticket purchasing.
• Promoted Miami HEAT and AAArena events via email marketing to generate pre-sales.
• Managed all big business clients' questions and concerns to deepen relationships.

Conduct training sessions for new and existing team members to educate them on ACN's products, services, and business model.Provide guidance and support to team members to help them achieve their personal and professional goals within the organization.Mentor and coach team members on effective sales techniques, customer acquisition strategies, and business.

communicate effectively with clients to identify their needs, fulfill the needs of customers with excellent problem solving skills, deliver a positive customer service experience, maintain or exceed a minimum amount of sales

Miami/Fort Lauderdale Area

Prepare and serve a variety of coffee beverages, adhering to Starbucks' recipes and quality standards.Greet customers warmly, take orders, and provide recommendations based on their preferences.Operate coffee-making equipment such as espresso machines, grinders, and brewers.Customize drinks according to customer requests, including adjusting flavors, milk.

Bachelor’S Degree, Digital Communication And Media/Multimedia

Associate Of Arts (A.A.)