Provision of on-site consultation, counseling, and informational services to airline employees. Provide initial assessment and triage for mental/behavioral health services. Offer short-term individual counseling with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and work life concerns.• Provide on-site Critical Incident Stress Debriefing (CISD), by conducting group and individual sessions following a traumatic event, as requested and as clinically supportive and appropriate.• Offer Management Consultation (MC) to managers and other leadership and assist with any connection needed for formal referrals related to workplace issues.• Complete formal substance use assessment, treatment referral and case management for non-DOT and DOT covered employees.• Conduct workshops, panel discussions and training seminars on health enhancement topics leveraging Aetna approved catalogue and training materials.

Located, evaluated, and vetted new clinical resources, including solicitations from external sources. Provided support in the development, promotion, and implementation of Total Wellness programming, including the NFL Rookie Experience. Collected and analyzed data to identify behavioral and career trends among members utilizing Total Wellness resources.• Assisted in the development and provision of mental health training and other educational resources to expand mental health literacy among key stakeholders and constituents.• Planned, organized, and assisted in the delivery of training for the peer-to-peer Transition Coach program.• Created content for monthly and quarterly publications.• Contributed to the planning of NFL-organized efforts to enhance communication and collaboration among NFL stakeholders, including team Clinician calls, Player Health Summits, and the Annual Clinician Summit.

Provided individual and couples psychotherapy that was focused, and goal oriented as clinically determined. Developed treatment plans. Managed crisis intervention.

Performed individual bio-psychosocial assessments and short-term supportive counseling to strengthen resiliency and address secondary trauma.• Executed clinical supervision of 4 DCP-EAP counselors, whose goal was to provide individual counseling to NYC employees. Counselors also provided workshops and groups on an ad-hoc basis.• Program developed a new initiative from inception to the current structure. Produced a 150% growth in client engagement from the previous year. Engagement from employees has increased the average life span of employees from 1-3 years to 2-4 years.• Synthesized and evaluated data of the program, looking for trends to turn into actionable items. Proactively addressed potential issues that may have affected the program and worked with stakeholders to resolve the matter. • Conducted workshops to address demands of DCP employees such as compassion fatigue, secondary trauma, work-life balance, stress management, meditation, and mindfulness. Workshops yielded 90% improvement in worker well-being.• Facilitated groups that addressed high-risk and critical situations, including bereavement groups and traumatic incidents. Supported the mental health and well-being of DCP employees.• Liaised with various entities of the NYC government, including upper leadership of NYC agencies, contracted vendors, and stakeholders. Built solid client relationships by accurately understanding and addressing their needs promptly.

Maintained a liaison between two or more agency units by obtaining conveying information and providing feedback.• Planned and implemented direct programs related to community development by evaluating, researching program needs, and consulting with key personnel.• Made recommendations on policies and procedures by analyzing systems program objectives and researching alternative methods of design implementation of the program. Recommendations lead to an increase in program efficiency and improved outcomes. • Provided technical assistance in planning implementation of community development programs by analyzing management problems, to enhance the work performance of staff.

Facilitated parenting education workshops, as well as court-ordered therapeutic supervised visits between non-custodial parents and their children to develop and/or enhance the emotional bond between the parent and children and to facilitate healing in their relationships with one another. Co-facilitated Safe Touches child sexual abuse prevention workshops with K-3rd grade students.

Completed field visits to investigate allegations of abuse and/or neglect. Entered and maintained accurate and timely computerized records of all case information. Filed petitions and testified in family court and other legal proceedings.