Adrian Jones Email & Phone Number

Florida, United States

St. Louis, Mo, Us

• Provided counsel and advice to top management on significant IT Project Management matters, often requiring coordination between organizations. • Responsible for managing, directing and planning multiple complex projects consisting of one or more project teams. • Responsible for coordinating, scheduling and assigning project tasks, team building, maintaining working relationships with client functional areas outside of IT.• Applied project development methodologies and reporting techniques to indicate project status. • Reviewed, evaluates and formulates project plans, schedules and budgets. • Allocated staff and budget resources to meet changing corporate needs. • Identified and negotiates schedules, milestones and resources required to meet project objectives. • Organized and guides project operations through the use of methodologies accepted by the industry. • Evaluated progress and reports progress in terms of quality and performance metrics common to IT projects. -Modifies schedules as required. • Worked with client departments to coordinate systems testing, installation, training and support. • Focused on providing thought leadership and technical expertise across multiple disciplines. • Recognized internally as the go-to person; for the most complex IT Project Management assignments.

Tampa, Florida, Us

• Focused on managing key projects and key client technology integrations.• Supported projects such as onboarding new clients and implementation of new products. • Managed projects as assigned and was responsible for delivering the intended outcomes in a timely manner within allocated budgets.• Assisted in the definition of project scope, budget, and objectives, involving all relevant stakeholders and technical feasibility.• Reviewed and analyzed operational responsibilities, timelines, and stakeholders to focus on long term success. • Attended business segment leader meetings as needed, helping the team gather, analyze, and organize projects, track project progress, and move them to quality completion.• Performed risk management to minimize and forecast project risks.• Established and maintained a relationship with third parties/vendors.• Managed and recommends changes to project scope, project schedule and project costs as needed.• Developed spreadsheets, diagrams, and process maps to document project and process needs.• Maintained a project portfolio including a breakdown of each initiative and how they lined up from a priority perspective.• Measured project performance and results using appropriate tools and techniques.• Prepared and implemented change management andcommunication plans, tools and techniques to ensure project success.• Presented to stakeholders and reports on progress, problems, and solutions.

Clearwater, Florida, Us

• Determined and defined project scope and objectives.• Predicted resources needed to reach objectives and manage resources in an effective and efficientmanner.• Prepared budgets based on scope of work and resource requirements.• Tracked project costs to meet budget.• Developed and manages detailed project schedules and work plans.• Provided project updates on a consistent basis to various stakeholders about strategy, adjustments,and progress.• Utilized industry best practices, techniques, and standards throughout entire project execution.• Monitored progress and adjusts as needed.• Prepared reports for upper management regarding status of projects.• Measured project performance to identify areas for improvement.

St Petersburg, Florida, Us

• Communicated, managed, and acted as the IT liaison for specific Business Units• Responsible for knowing and understanding the business units road map, and working to facilitate forward momentum, while elevating road-blocks• Directed and managed the partner relationship between IT and assigned BU. Focused on the commitments and worked on the road-blocks that hampered success with the BU’s projects and initiatives. Provided service excellence to BU, including, but not limited to understanding established priorities, communicated needs and objectives, and negotiated through challenges to ensure the most desirable result• Collaborated with all levels across the company to optimize the BU partner relationship, with the objective to maximize services offered to, and the perceptions of employees• Reviewed, monitored, and reported BU performance, and established enterprise wide delivery expectations. Responsible and accountable for corrective action and process improvements, collaborating with internal stakeholders at all levels• Participated in management training and developed leadership skills that resulted in internal growth and advancement• Utilized service management resources for understanding and marketing the service portfolio, service catalog, and service demand, so internal customers are aware of the service available• Planned and managed support strategy around tools and processes• Ensured proper documentation existed and was maintained for processes and procedures• Acted as an advisor to business and IT personnel, educating and encouraging use of Knowledge management tools and processes• Set direction and provided a framework through which improvement objectives were delivered

New York, Ny, Us

• Supported project deliverable's – high-level milestones, track project/enhancement statuses.• Liaised with Business and IT and support consulting teams as needed.• Supported the development of, and manage detailed project plans, requirements, schedules, and status reports.• Translated business needs into requirement documents.• Assisted with coordinating and moderating project meetings.• Created user acceptance testing plans and scenarios and assisted in the management of the testing with end users and reported out on UAT progress

San Antonio, Texas, Us

• Drove business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs.• Responsible for the daily management of assigned resources to fulfill their normal customer contact responsibilities.• Served as a team leader, coach, mentor, role model, and change agent to a team of front-line employees who provide sales, service, accounting and/or underwriting activities to members through a variety of channels on a variety of insurance, lending and banking products.• Responsible for employee development through regular coaching and timely feedback.• Selects, develops, and supports employees in fulfillment of Corporate Mission.• Performed managerial duties to include performance evaluations, salary reviews, corrective actions, career counseling, and resolution of employee issues.• Ensured appropriate risk analysis, pricing, and compliance with internal and regulatory policies.• Handled member escalations and makes appropriate risk decisions based on policies.• Executed process improvements.• Maintained compliance with policies, procedures, and regulations.

Washington, Dc, Us

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice--Minor In Leadership

Manager Candidate School, Leadership

Leadership And Management School (Lams), Leadership

Diploma, High School