Adrian Ma Email & Phone Number

San Francisco, California, Us

- Provided program and operational support to Security and GRC teams by identifying, planning, and tracking quarterly OKRs, annual plans, and strategies, alongside the piloting and implementation of various security tools, and establishing and improving the vendor security processes and shadow SaaS inventory, discovery and decommissioning framework.- Facilitated the planning and execution of new product introduction (NPI) for Block’s new banking services, ensuring compliance with audits and seamless service offering.- Planned, led and completed the migration of 9000+ source code repositories from Bitbucket on premise to GitHub Cloud in 8 months, ensuring tools integrated with Bitbucket working properly with GitHub.- Planned and led the migration of squareup.com from the datacenter to content delivery network (CDN) provider with no web service interruption. - Responsible for managing systems and products through rigorous compliance audits including ISO, FFIEC, PCI, federal regulations while enhancing security measures and processes. - Orchestrated the migration of on-premise data warehouse and data jobs to Snowflake Cloud. - Planned and led the system, service and data merger and acquisition spin-out effort and close activities, ensuring a seamless transition. No critical issue was reported on day 1.- Enhanced and chaired weekly incident review meetings to discuss critical events and enhance operational processes, tools and systems. - Planned and executed the first datacenter reboot exercise at Square. The exercise was executed smoothly with much less issues and time than anticipated.- Managed datacenter expansion, shutdown and security hardening projects.- Directed initiatives to achieve GDPR compliance through data inventory management, product and process optimization.- Established business continuity management framework in alignment with ISO 22301 and fintech industry standards, improved business continuity and disaster recovery capabilities by 425%.

Austin, Texas, Us

- Delivered cloud solutions compliant with HIPAA requirements ahead of schedule, receiving recognition for customer success, excellence, and leadership. - Improved Cloud infrastructure availability by 40% through enhancements to data quality, monitoring, reporting, and restoration tools and orchestrated 14,000 server upgrades, resulting in 20% reduction in system bug outages. - Led cross functional teams to streamline asset inventory, change management and resource scheduling workflows and develop migration plans for standardization and efficiency. - Improved the self-service customer patching tool for Oracle products that reduced patch execution lead time from 12 to 2 hours.- Delivered the tool to extract and compare 4,000 networking device configurations and alerted teams to fix configuration deltas between datacenters due to unplanned outages.

San Jose, Ca, Us

- Drove the e-commerce tool roadmap and delivery that enabled $1.3B annual sales and avoided $10M OpEx and reduced support cases by 27% annually.- Developed and implemented programs, processes, and tools for the Engineering PMO to support parallel transformational initiatives from organizations while managed data analysis, interdependencies and integrations, defined operational objectives and metrics.- Led enterprise quarterly releases and delivered release roadmap, IT resource estimates and system environments. - Championed agile release processes that significantly reduced software delivery time from 12 months to 1 months.- Designed scalable architecture, reducing OpEx by $6.5M in 3 years.- Managed 10 merger and acquisition, site closure projects.- Led the Engineering software build management and optimization project by deploying a distributed computing solution that reduced build time from 14 to 1.5 hours.- Coordinated and managed the migration of 150 standalone Windows AD domains to the corporate managed AD solution and provided migration documentation and training.- Standardized heterogenous Engineering version control tool to lower operation costs.- Built robust Engineering environment that reduced software build time by 75%.

Bs, Mechanical Engineering

Master’S Certificate, Project Management