Driving innovation and excellence in retail solutions, specializing in in-store technologies. Adept at solution design and engineering, ensuring seamless integration and optimal performance across global IT departments.Key Contributions:Strategic Collaboration: Collaborating across diverse teams (Business Solutions, Operations, Finance) to orchestrate and implement POS projects worldwide, ensuring alignment with business objectives.Expert Solution Architect: Conducting meticulous requirement analysis and crafting robust solution designs for IT Retail Systems, optimizing functionality and efficiency.Successful Integrations: Led end-to-end POS integrations encompassing ERP Systems (S4H, SAP R3, Linx), Card Terminals (Adyen, FiServ), Wallet Terminals (Alipay, WeChat), CRM & Loyalty Systems (Emarsys, Capillary-tech), and fiscal compliance components (Software & Hardware).Validation & Implementation: Overseeing the validation, design, and seamless implementation of change requests, ensuring adherence to industry standards and best practices.Retail Software Expertise: Acclaimed as a subject matter expert for Retail Software such as PRISM, Retail Pro 8/9, offering deep insights and guidance to optimize operational efficiency.Operational Support: Providing 3rd level on-call support for IT Operations and over 100 retail stores, ensuring uninterrupted functionality and swift issue resolution.Futuristic Insights: Dedicated to ongoing research on current and emerging retail trends, both within and beyond the textile industry, to anticipate future needs and opportunities.

Spearheaded and directed the Global POS strategy and architecture at PUMA Retail Stores, collaborating cross-functionally with diverse teams including Business Solutions, Operations, and Finance to drive seamless POS implementation projects worldwide.Conducted comprehensive requirement analysis and formulated solution designs for IT Retail Systems, ensuring alignment with business needs and objectives.Successfully led end-to-end POS integrations encompassing critical systems such as ERP Systems (S4H, SAP R3), facilitating complete Inbound and Outbound flows for POS/BOS functionalities.Orchestrated integrations for digital receipts (yReceipts) and ensured fiscal compliance (Software & Hardware), mitigating potential compliance risks effectively.Validated, designed, and executed change requests, demonstrating a proactive approach in implementing enhancements and modifications to optimize system functionalities.Acted as the Subject Matter Expert for Retail Software (PRISM, Retail Pro 8/9), providing invaluable insights and guidance on system operations and optimizations.Provided on-call support for IT Operations and over 100 retail stores as the third level of support, ensuring seamless and uninterrupted operations.Maintained an active pulse on current and future retail trends both within and beyond the textile industry, conducting ongoing research to inform and drive strategic decisions.This role empowered me to collaborate with diverse teams, leveraging technical expertise to drive robust POS strategies and integrations while remaining adaptable to evolving retail landscapes.