Adrian Krigsfeld Email & Phone Number

Toronto, Ontario, Canada

Greater Toronto Area, Canada

Toronto, Ontario, Canada

• Managed negotiations with new suppliers to drive acquisition of highest quality materials and best cost and payment agreements.
• Led commercial and legal functions encompassing contract administration, requests for quotations, requests for quotes and inventory management.
• Streamlined procurement processes by initiating company-wide continuous improvement program resulting in cost optimization and supplier consolidation
• Cultivated new vendor relationships using dynamic communication and negotiation skills.
• Stayed abreast of market changes by conducting continuous research on market changes in trends, inventory, and customization.

• Led the strategic direction of the sales, operations and marketing departments with a strong client focused approach that led to an increase of 30% of new clients.
• Overachieved sales target (+15%) by designing and implementing a new analysis and reporting tool to support stronger accuracy in the monthly, quarterly and annual sales forecasts.
• Awarded 1st place in the country in customer satisfaction KPI through product knowledge and customer relationship management.
• Analyzed inventory rotation and created a purchasing program that diminished lead times by 25%.
• Oversaw the financial and budget tracking, working closely with the divisional Finance teams.
• Mentored and coached 15 employees, ensuring optimal training plans for future development within the organization.

• Reporting to the General Manager, managed the Sales Department of a leading car dealer, supporting 130 employees and setting the strategic direction to meet 100% of its profitability target.
• Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans.
• Contributed to the inventory controls and purchase order tracking for the parts warehouse.
• Increased customer satisfaction KPI by 35% by monitoring customer buying trends, market conditions and competitor actions to adjust strategies, adapt sales goals and test new projects on CRM.
• Developed and coached internal customer experience teams on best sales practices and how to tailor sales techniques depending on the customer’s needs.

• Responsible for the daily sales operations of a leading car dealer, including process optimizations which increased sales by 25% in 2016.
• Guided the forecast planning processes and necessary adjustments to meet yearly revenue targets.
• Implemented Kaizen programs in sales and operational policies across multiple facilities and sub-brands reaching 95% of operational services.
• Acted as key contact person for all parts orders with Toyota head office, ensuring optimal supply based on overall customer’s needs.
• Drove customer-centric approach by developing and strengthening B2B relationships with industry partners and potential clients, reengaging 15% of old customers and attaining 25% new customers.
• Mentored and trained 45 employees across different locations on best sales practices.

• Managed the daily sales operations for car dealers, financial reporting and employee development for over 90 employees and yearly sales of $1.5MM.
• Developed sales pipeline, completely changing end-to-end sales process to be able to identify roadblocks in a timely manner, increasing new customer base by 22% in one year.
• Introduced higher standards for customer service, designing and training employees on a sales funnel approach, increasing 35% of sales in 2013.
• Built and established client relationships by responding to inquiries, identifying and assessing clients' needs, and following up with potential and existing clients, growing client retention to 85%.
• Designed loyalty program along with marketing and CRM, increasing client satisfaction by 17%.

• Managed the RFP process along with the Engineering department, sourcing machinery and equipment from Italy and Canada to support the chemicals manufacturing process.
• Oversaw the warehouse operations including shipping and receiving orders as well as tracking inventory levels.
• Supported the transportation department, creating driver’s schedules and necessary maintenance arrangements for the transportation fleet.

Gclog, Supply Chain Magament

Certificate on Supply Chain Management

Master Of Science, Industrial Engineering; Logistics

Activities and Societies: GCLOG Master of Science in Industrial Engineering with emphasis in logistic

Bachelor Of Science, Industrial Engineering

Bachelor of Science in Industrial Engineering

Exchange Student, High School Senior

Senior year at paschal high school at Fort Wroth Texas