Adrian Kumar Email & Phone Number

Bonn, De

Responsible for driving net growth across the Americas region, I focus on developing and executing strategic initiatives that accelerate expansion in North and Latin America. My role centers on shaping country-specific and sector-focused growth strategies, launching innovative products and solutions, and leading transformational customer deals that deliver impactful, sustainable results.Responsibilities:*Develop and implement growth strategies across the Americas (NorAm/LatAm) that align with DHL’s broader goals, focusing on key countries and sectors to maximize market penetration and revenue generation.*Spearhead initiatives that introduce new products and solutions tailored to regional market trends, enabling long-term growth.*Collaborate with cross-border teams across North and South America to design and execute strategies that drive efficiencies and unlock opportunities for cross-border trade, optimizing market entry and expansion.*Recommend key investments in supply chain infrastructure, technology, and innovation, ensuring that DHL remains ahead of market trends and customer needs.*Play a key role in assessing and executing mergers and acquisitions that strategically align with growth objectives in the Americas region.

Bonn, De

Spearhead initiatives that enhance customer perception of DHL as an innovative supply chain solutions provider. My role focuses on engaging with C-level executives to drive large-scale transformation projects, elevate Net Promoter Scores (NPS), and implement cutting-edge technology solutions. *Lead overall strategy to improve customer perception of DHL as an innovative organization, ensuring alignment across key internal teams such as Account Management, Marketing, IT, and Solutions Design.*Develop and implement strategic plans aimed at improving Net Promoter Scores, including refining the survey structure and addressing customer feedback.*Work closely with the Global LLP organization to help key accounts design End-to-End supply chain strategies, identifying new opportunities for service offerings enhanced by technology.*Oversee large-scale supply chain transformation projects, leading engineering modeling work and working directly with C-suite executives client organizations to ensure successful outcomes.Accomplishments:*Successfully diagnosed root causes of customer dissatisfaction, leading to a targeted approach in improving Net Innovator Scores through the CXM survey.*Championed cross-functional collaboration that resulted in the development and execution of a global innovation strategy, enhancing DHL’s positioning as a leader in supply chain innovation.*Delivered a programmatic approach to elevate DHL’s innovation programs, resulting in increased recognition from key global accounts.*Led pilots of key transformation initiatives, validating results with customers and operations, and scaling these initiatives across regions for wider impact*Led 3 pan-European supply chain optimization studies across the chemical, life sciences, and consumer industries, identifying over 20% in cost savings through consolidation of warehouses and inventory management.

Bonn, De

Operations Science is a new area within DHL, utilizing Operations Research, Machine Learning and Analytical techniques to solve complex supply chain problems. We develop micro services, enhancing our WMS and TMS solutions with algorithms and optimization, improving operational efficiency. Our team tackles problems in warehousing, packaging and transportation that traditional systems and off the shelf software do not. Building solutions in-house, with scalable platforms that can be extended globally. *Identify opportunities for applying advanced optimization techniques across the supply chain*Oversees the activities of technical personnel bridging operational knowledge and experience with advanced modelling, analytics and programming skills *Architect the development of new cloud based supply chain enterprise systems and applications, determining key design elements, technical specs, platforms and coding standards in Python or Java*Develop transactional commercial templates based on SaaS models *Define the business questions that need be answered and determine appropriate analytical models and approaches to solving such problems*Patent approaches and work with leading universities in researching future opportunities and building the next generation of great supply chain minds. Helped secure 3 patents.

Columbus, Ohio, Us

Teach graduate and undergraduate STEM courses for OSU’s Fisher College of Business and College of Engineering. Responsible for curriculum including research, preparation of lecture notes, assignments and exams across. Areas of Study:*Forecasting: Regression, Time Series Methods, Measuring Accuracy, Predictive Analytics and Categorization Problems. Industry problems involve modeling with Python and ML libraries (Scikit-Lean, Num-Py)*Network Design: Facility Location, Modeling with MIP, Parcel Networks, Profit Maximization Problems, Global Supply Chain Optimization & Designing for Resiliency. Class project involves the design and optimization of a multi-product, multi-time, multi-echelon capacitated supply chain model, using PuLP and OR libraries.*Warehouse Operations: Role of Warehouse in the Supply Chain, Process & Equipment, Operations Management, Sizing and Layout Considerations, Advanced Batching & Waving, Automation Applications, Data Analysis & Profiling, Calculating Resource Requirements, Warehouse Management Systems, Robotics and Automation trendsWarehouse course feature a balance of classroom and industry applications including: research assignments, industry case studies. For example, previous class project was with OSU's Wexner Medical Center focusing on optimizing materials management.

Bonn, De

*Responsibility for Solutions Design organization in North America*Lead team of 50 Engineers and Supply Chain professional to drive growth and continuous improvement by developing over 500 unique solutions a year *Develop new product strategies to profitably grow the company by 10% per year throughout all market verticals *Additional responsibilities include developing training training programs, standard processes and modeling tools to be leverage across the global community of 300+ professionals who are apart of the Solutions Design Center of Excellence within DHL Supply Chain *Oversee two global practices Automation and Transportation which both have on-going research into innovations, technologies and targeted vendor relationships which impact operations across the globe. Lead engineering work on: Vision Picking, AGV, Robotic Kitting & Picking, Waveless System pilots*Working on shared services initiatives and online collaboration and crowd sourcing social media platforms that improve overall efficiency of teams.

Bonn, De

*Oversee the design organization across North America*Have successfully supported new business targets for last 5 years through key wins across a broad spectrum of solutions including (e-fulfillment,i2M, mixing centers, technology, repairs & returns, service parts, etc) *Develop strategic plans for the company that involves evaluation of current verticals, service offerings and recommendations for new growth opportunities through transformational deals*Develop annual budgets and set targets for consulting revenues*Continually promote a customer centric culture

Bonn, De

Part of senior management team setting strategy, policy and direction for retail sector with over $1B worth of operations throughout Americas. Oversee all aspects of engineering and design, providing leadership and results through a team of professionals in over 100 projects a year - developing and implementing over $200M in new logistics business annually.Supply Chain Strategy*Developed 5-year market entry strategy for major UK Grocery chain's expansion into USA*Analyzed all aspects of big box retailer’ supply chain and identified $40M in saving*Wholesaler to self distribution conversion: worked with regional grocers and convenience chain, identifying 20% savings in wholesaler mark-ups, bulk buy discounts and better cash flow management

Bonn, De

Business Development Awards: Through a success rate 2X the industry average have developed over $1B worth of new logistic contracts including:* Food Service: awarded large parts of USA multi-tiered supply chain. Potential $1B in annual revenue*Pharmaceutical: multi-site full case distribution network with facilities located across the USA. $200M contract.*E-fulfillment operation processing 10M orders per year, $200M+ contract*Multi-national retailer in Japan: $250M contract to manage delivery service to supermarkets in Tokyo*Major Grocery retailer: developed temperature controlled logistic strategy for grocery market entry into Canada*Also won large logistic contracts with numerous major fortune 500 companies in fashion, convenience stores, manufactruring, automotive and other areas

Bonn, De

Operational Implementation: Planned and executed start-up’s for numerous operations including:*E-fulfillemt, managed all aspects of complex 100 day start-up as client moved from dot.com provider to Exel’s facilities. Project involved design and systems customization for complex e-fulfillment operations. Exel was named “logistics supplier of the year” as a result of successful start-up.*Do It Yourself retailer, implemented retailer’s backroom warehouse supporting new urban format stores, designed in-house WMS as part of implementation

Brampton, Ontario, Ca

Business Integration*Engaged in 6-month assignment in Montreal to develop best practices with recently acquired company. Integrated distribution best practices between companies resulting in $2.5 million in annual savings.Industrial Engineering & Solution Development *Distribution Network Design & Optimization*Facilities Planning & Design - designed layouts for new warehouses across *Capacity Planning *Warehouse Space Utilization*Simulation Modeling

Chicago, Illinois, Us

*Bottom line accountability for 20+ multi-format outlets including: restaurants, beer garden, concession stands, vending machines and catering operations located throughout the Metro Toronto Zoo.*Held world wide hourly sales records for single customer transactions*Responsibilities included operations management, customer service, labohr planning, forecasting, accounting & reporting*Served over 100,000 customers per week in one of world’s busiest zoos.

M.Eng, Business / Industrial Engineering

Basc, Industrial Engineering