Adrian Lewis Email and Phone Number
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Adrian Lewis personal email
Technically savvy practice manager who is well-versed in all aspects of client care functions and bolsters customer confidence in company's ability to deliver on promises. Expert in managing customer expectations through honesty, integrity, and ability to pay close attention to customer requirements. Service leader who adds value to customer interactions and acts as "face" of company to clients, and creates seamless experiences to end customers by working diplomatically with all interested parties.
Fasttrack
View- Website:
- fasttrackrtw.com
- Employees:
- 113
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Client Services DirectorFasttrack Jan 2022 - PresentPortland, Oregon Metropolitan Area
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Life & Disability Services Practice ManagerFast Track Rtw Services And Solutions 2016 - Jan 2022Bedminster, New Jersey• Providing Support, Training and Consultation onsite at our Customer’s facility helping to ensure the proper utilization of the FastTrack Life Waiver of Premium and Long Term Disability Tools.• Developing & Maintaining Close Customer Relationship, Articulating Customer Needs and Maintaining Focus on the Desires, Objectives and Expectations of the Customers Project• Producing Internal (Carrier) and External (FastTrack) Performance Reports, Analyze Reporting and Identify Claims Adjudication Improvement Recommendations.• Developing and consulting on new features in FastTrack Tool• Manage Claim Intake and dedicated CAS team to support LTD claim intake and support for claim teams
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Implementation Team ManagerLifemap Assurance Company Jun 2015 - May 2016I manage a team of Implementation Specialists, Electronic Enrollment Platform Specialists, and an 834 EDI Specialist who install new group policyholders who provide employee benefits for their employees, including dental, life and disability benefits.
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Manager Of ClaimsLifemap Jun 2013 - May 2015Portland, Oregon AreaI manage a department consisting of three teams that process Life and Short Term Disability claims, Dental claims, and Short Term Medical benefits.
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National Accounts ConsultantStandard Insurance Company Mar 2008 - Jun 2013Portland, Oregon AreaAnalyzed and determined appropriate client account service strategies for 35-44 national customers carrying $90-100 million in annual premiums; partner with account managers in other office locations to coordinate management tactics to maintain account business consistently. Rescued and retained $3+ million client; turned around customer expectations within 30 days by defining client issues, determining key personnel responsible for those areas, and developing step-by-step action plan that resolved prior service problems. Initiated tiered implementation strategy that prioritized services and products that enabled a 50,000+ life group with excess of $10M annual premium to be up and running with paper claim forms by effective date, with automated and electronic aspects installed quickly thereafter. -
Disability Benefits SupervisorStandard Insurance Company May 2002 - Mar 2008Cultivated collaborative, high-performance team environment as supervisor; managed two teams with up to 12 exempt and non-exempt personnel and provided leadership by example by mentoring, resolving conflicts, building consensus, conducting performance evaluations, generating disciplinary action plans, developing leadership, and recruiting talented professionals that completed work to meet regulatory and departmental requirements.
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Disability Benefits AnalystStandard Insurance Company Oct 1996 - Apr 2002
Adrian Lewis Skills
Adrian Lewis Education Details
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Public Administration -
Political Science
Frequently Asked Questions about Adrian Lewis
What company does Adrian Lewis work for?
Adrian Lewis works for Fasttrack
What is Adrian Lewis's role at the current company?
Adrian Lewis's current role is Client Services Director.
What is Adrian Lewis's email address?
Adrian Lewis's email address is ad****@****pco.com
What schools did Adrian Lewis attend?
Adrian Lewis attended Southern University And Agricultural And Mechanical College At Baton Rouge, Tennessee State University.
What are some of Adrian Lewis's interests?
Adrian Lewis has interest in Civil Rights And Social Action, Children, Education.
What skills is Adrian Lewis known for?
Adrian Lewis has skills like Account Management, Insurance, Disability Insurance, Employee Benefits, Benefits Administration, Customer Service, Contract Negotiation, Team Leadership, Crm, Leadership, Building Relationships, Up Selling.
Who are Adrian Lewis's colleagues?
Adrian Lewis's colleagues are Matthew Spann, David Heale, Veeramani Veeramani, Ashley Barrentine, Austin Ronga, Drew Schapow, John Waters.
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Adrian Lewis
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