Sole ProprietorshipI designed and launched an online storefront in March of 2022. TheLoweEnd.comThrough this site I sell art prints and clothing that I've personally drawn, painted, and/or designed.

Owner and Overseer of all day to day operations.

•Create various graphic art pieces for small businesses, designing business cards, posters, flyers•Work with digital and offset printing machines•Package and distribute finished jobs as needed•File and organize important documents and job invoices in order to enhance workflow•Function as an office receptionist and customer service expert

•Prepare and verify SaaS sales contracts through the closing process.•Manage efficient and professional sales contract processes in compliance with company policies and best practices. •Expeditiously and pro-actively collaborate with internal parties including Sales, Account Management, Finance, and Legal departments to see the process of a sales deal to completion.•Create templates and tools that facilitate shorter workflows for contract production.•Upkeep client information and active products using SalesForce.•Alter Macros in Excel to create contract building tools. •Exhibit ability to collect data, define problems, and sort through archival information.

•Assist with the creation of sales contracts.•Work with a team to locate previously archived agreements.•Digitized physical copies of contracts and stored them on the company server

• Serve as primary point of contact for members regarding financial, medical, behavioral, and clinical services• Research the specific insurance plans of members and pair them with best suited health care professionals.• Apply skills to a wide range of tasks and exhibit the ability to acclimate when finding solutions to non-standard requests.• Resolve complex problems independently.• Act as a resource for colleagues and members with less experience with insurance policy information.• Collaborate with Internal and external teams to fix discrepancies with member accounts.• Educate members on the extent of their insurance benefits.• Document call history and program referral information into various systems.• Organize and complete Individual member tasks to meet team objectives.

•Provide accurate and timely resolution to CIGNA providers who present questions concerning eligibility, claims status, verification of benefits and claims issues•Implement the Customer Service system, Call Tracking, Reprocessing Requests, and Research Requests to document and resolve customer inquiries•Manage registry issues and make authorizations for Employee Assistance Program services

•Serve clients with physical disabilities such as tracheostomy and gastronomy issues•Work with clients that have behavioral disorders, aiding in development of their interpersonal skills•Developed a marketing strategy with the purpose of attracting more student workers at Augsburg

•Supervised a community of 18-20 residents ranging from first year students to sophomores. •Peer Mediator to the residents of the community.•Plan events that promote inclusiveness in the wider campus populous. •Take record of maintenance and building upkeep.•Work as an office receptionist for the professional staff and hold responsibly of upkeep.