I'm working with everything related with Amazon Web Services (AWS) - Cloud Computing Services: Amazon EC2, S3, Simple DB, RDS, Subnet Groups, Elastic Load Balancing, Auto Scaling Groups, Launch Configurations, AMIS, SES, SQS, AWS IAM, Key Pairs. Also Route Tables, Internet Gateways, NAT Gateways/NAT Intances, Network ACLs, VPN Connections and Security Group in Public and Private Subnets in VPC, and other services in the AWS cloud infrastructure such as IAAS, PAAS and SAAS. I am working with Windows and Linux instances, EC2 Container Service, S3, Elastic IPs, EBS, CloudWatch, AWS CLI, SDK, Lambda, VPC, ElastiCache, Elastic Beanstalk, RDS, DynamoDB, Redshift and Cloud Formation, MS SQL server and MySQL in AWS cloud platform. Architected, Designed and Developed the Backup and Archiving, Disaster Recovery in AWS Cloud.

(IT Support, Troubleshooting) Jan, 2014- Sep, 2015* Install and configure computer hardware, software, systems, networks, printers and scanners.* Plan and undertake scheduled maintenance upgrades.* Talk to clients and computer users to determine the nature of problems.* Respond to breakdowns.* Investigate, diagnose and solve computer software and hardware faults.* Repair equipment and replacing parts.* Supervise junior engineering and technical staff.* Agree timescales.* Obtain replacement or specialist components, fixtures or fittings.* Check computer equipment for electrical safety.* Maintain records of software licenses.* Manage stocks of equipment, consumables and other supplies.

* Answer user inquiries regarding computer software or hardware operation to resolve problems.* Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.* Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.* Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.* Develop training materials and procedures, or train users in the proper use of hardware or software.* Confer with staff, users, and management to establish requirements for new systems or modifications.* Inspect equipment and read order sheets to prepare for delivery to users.

* Install and configure computer systems.* Diagnose and solve hardware/software faults.* Log customer/employee queries.* Analyze call logs to spot trends and underlying issues.* Train staff.* Provide technical support.* Monitor system use.* Set up user accounts.* Manage back-up.