Adrián Martínez Jáuregui

Adrián Martínez Jáuregui Email and Phone Number

Sr. Head of Assited Channels (CC & Branches) @ Openbank | MBA @ Openbank
madrid, madrid, spain
Adrián Martínez Jáuregui's Location
Miguel Hidalgo, Mexico City, Mexico, Mexico
Adrián Martínez Jáuregui's Contact Details

Adrián Martínez Jáuregui work email

Adrián Martínez Jáuregui personal email

n/a
About Adrián Martínez Jáuregui

At Openbank, leadership in customer-centric strategies has been my focus, harnessing over fifteen years of expertise in customer experience and innovation. Our team has propelled the transformation of assisted channels, ensuring exceptional client relations and seamless service delivery.Previously at PayJoy, I played a pivotal role in enhancing customer satisfaction, driving innovation in contact center operations. With a Scrum Master certification and a passion for agile practices, I've led initiatives that significantly improved service quality and operational efficiency.

Adrián Martínez Jáuregui's Current Company Details
Openbank

Openbank

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Sr. Head of Assited Channels (CC & Branches) @ Openbank | MBA
madrid, madrid, spain
Website:
openbank.es
Employees:
716
Adrián Martínez Jáuregui Work Experience Details
  • Openbank
    Sr. Head Of Assited Channels (Cc & Branches)
    Openbank Nov 2022 - Present
    Mexico City, Mexico
    View
  • Ebusiness Academy
    Customer Care Professor
    Ebusiness Academy May 2018 - Present
    Cdmx, Mexico
    View
  • Payjoy
    Customer Experience Senior Manager
    Payjoy Jun 2021 - Oct 2022
    View
  • Walmart
    Agile Business Coach
    Walmart Aug 2019 - May 2021
    Cdmx, Mexico
    View
  • Walmart Ecommerce
    Customer Experience & Innovation Senior Manager
    Walmart Ecommerce Jun 2017 - Aug 2019
    Cdmx, Mexico
    View
  • Walmart Ecommerce
    Customer Care Manager
    Walmart Ecommerce Mar 2013 - Jun 2017
    Cdmx, Mexico
    View
  • Grupo Salinas
    Quality Assurance, Process & Project Leader
    Grupo Salinas May 2008 - Mar 2013
    Cdmx, Mexico
    View
  • Pumasa Parking
    Assistant Manager
    Pumasa Parking Feb 2005 - Mar 2008
    Cdmx, Mexico

Adrián Martínez Jáuregui Skills

Banking Risk Management Credit Risk Business Analysis System Testing Retail Banking Credit Cards Itil Team Leadership Analysis Testing Business Intelligence Liderazgo De Equipos Estrategia Empresarial Minorista Estrategia De Mercadotecnia Inteligencia Empresarial Banca Gerencia De Ventas Microsoft Office Strategy Customer Experience Innovation Leading Enterprise Agility Customer Centricity Project Management Quality Assurance Process Reengineering Change Management Financial Management Customer Care Teaching Business Consulting Agile Business Coaching Customer Success Corporate Mentoring Data Driving

Adrián Martínez Jáuregui Education Details

Frequently Asked Questions about Adrián Martínez Jáuregui

What company does Adrián Martínez Jáuregui work for?

Adrián Martínez Jáuregui works for Openbank

What is Adrián Martínez Jáuregui's role at the current company?

Adrián Martínez Jáuregui's current role is Sr. Head of Assited Channels (CC & Branches) @ Openbank | MBA.

What is Adrián Martínez Jáuregui's email address?

Adrián Martínez Jáuregui's email address is ga****@****.com.mx

What schools did Adrián Martínez Jáuregui attend?

Adrián Martínez Jáuregui attended Egade Business School Del Tecnológico De Monterrey, Universidad Del Valle De México.

What skills is Adrián Martínez Jáuregui known for?

Adrián Martínez Jáuregui has skills like Banking, Risk Management, Credit Risk, Business Analysis, System Testing, Retail Banking, Credit Cards, Itil, Team Leadership, Analysis, Testing, Business Intelligence.

Who are Adrián Martínez Jáuregui's colleagues?

Adrián Martínez Jáuregui's colleagues are José Luis Gamo Revilla, Susana Benito, Sophie Hallink, Luis Molina Lledó, Ruth Galvez Corell, Saray Moratino Sousa, Ioana Bianca Caciula.

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