•Analyzing data to perform actionable steps for the benefit of patients.•Strategizing and collaborating with leadership/team to improve treatments andsessions with patients.•Creating reports to determine eligibility of treatment by using data collectedduring therapy sessions using Microsoft Excel.•Strategized with senior management to improve treatment of patients by 20%resulting in improved customer satisfaction.

•Developing technical skills related to Statistics, SQL, and Tableau.•Creating a Portfolio Website with an accumulation of projects andpresentations.•Structured personal development plans and received coaching for personaldevelopment, leadership, and performance.•Analyzing datasets and applied skills to create reports and insights.•Collaborated with a team of analysts on several challenges related to data.

•Found patterns in graphs to determine removal of programs for patients.•Created tables and data collecting spreadsheets for individual patients.•Developed and provided daily, weekly, and monthly ad hoc and canned reportsto internal and external stakeholders.

•Stored all notes, data collection, graphs, and documents in designated area incompliance with HIPAA.•Collected data on patient's behaviors through direct observation.•Delegated tasks to team members during short-term projects to establish asuccessful outcome for stakeholders

•Provided support to customers and other departments within JPMorgan Chase.•Closed down debit cards to cut risk of accounts being compromised.•Took ownership and provided technical support and customer service to clients.

•Provided technical support and troubleshooting assistance to customers regarding electronic products (computers, televisions, disc readers).•Responded to tickets for claims and, appointments, and damaged products.•Placed orders for accessories used with products.