Adrianna May Email & Phone Number

Thousand Oaks, California, United States

Los Angeles, California, United States

Los Angeles, California, United States

-Responsible for full-scope of learning curriculum administration, including oversight of LMS and content/data for 700+ employees resulting in over 95% engagement -Brought the “U.S. URW Academy” learning & development vision, mission, strategy, and road map to life by implementing dynamic learning systems integral to URW's culture of learning-Built and grew relationships with business leaders and key stakeholders across the organization to understand and assess learning needs -Designed and facilitated impactful learning content to a diverse employee population (scope included leadership/management workshops, safety and compliance training, soft skills training, and misc. HR/talent development presentations/workshops)-Developed an enhanced employee onboarding program providing new hires with an engaging, impactful, and personalized experience and provided hiring managers with the education, tools, and resources to successfully and consistently execute which resulted in increased employee engagement and satisfaction-Managed company wellness initiatives including creating/organizing programming, providing resources, and driving engagement -Supported the Talent Development internal communication strategy to market learning and development programs, wellness programs, and employee spotlight features by drafting internal and external communications

-Managed and motivated a team of 40 remote stylists to drive positive client experiences, meet/exceed company success metrics, adapt to evolving tools and policies, and bring in $19.7 million in revenue-Curated personalized coaching and development plans leveraging data, analysis, and feedback to identify individual areas of opportunity for improvement/growth to coach stylists towards success achieving a 98% success rate of graduation-Regularly presented content to up to 40 onboarders at SoCal region’s new hire training as well as designed and facilitate bi-monthly virtual educational trainings for direct reports-Screened resumes, interviewed, and hired candidates for the entire SoCal Region for styling and leadership roles-Used qualitative and quantitative data to update company-wide stylist performance metrics to reflect holistic performance while representing SoCal as the Performance Management Working Team Representative between 2019-2020-Organized SoCal region team-building and educational events for ~200 employees as the Events Working Team representative between 2018-2019

-Participated in special projects such as facilitating stylist interviews and peer mentoring/coaching underperforming stylists-Delivered a personalized, stylish, effortless, and enduring experience to men, women, and kids clients by curating a package of clothes consisting of personalized apparel and non-apparel items-Built trustworthy relationships with clients and helped them feel heard and understood by clearly communicating the why behind my selections and by inspiring them to look, feel, and be their best selves-Identified areas of opportunity for personal development by reviewing client feedback and taking initiative to course-correct behaviors impacting client satisfaction

Orange, California, United States

-Scheduled and conducted various training sessions regarding employee engagement, customer service, and conducting positive performance appraisals-Coordinated meetings for and served on the Title IX Compliance Committee -Conducted exit interviews and issued final paychecks to departing employees-Maintained records for faculty, staff, and students’ completion of the prevention of sexual harassment training, as well as all incoming complaints regarding Title IX, harassment and discrimination, and employee relations-Conducted research to update university EEO policies and procedures -Designed and implemented a new applicant data record form/data collection process for faculty candidates

Orange, California, United States

-Supervised 6-12 student employees-Coordinated 4 rideshare programs including orders/distribution, reconciling expenses, and check requests-Planned HR special events including a week-long staff summit focused on employee appreciation and enrichment and the university-wide annual holiday party-Coordinated wellness programs: fitness sessions, Weight Watchers®, and iCount®-Facilitated “Conducting Positive Performance Appraisals” training for support staff employees-Assisted with the facilitation of SCAQMD Rule 2202 compliance AVR commuter transportation survey-Provided HR administrative and reception support including office supply orders and mail distribution-Completed and logged 10-15 verification of employment requests per week-Assisted with Student Employment inquiries, document collection, and job search counseling

Orange, California, United States

-Coordinated 4 rideshare programs including ticket orders/distribution and completing check requests-Completed and logged 10-15 verification of employment requests per week-Assisted with Student Employment inquiries, document collection, and job search counseling-Assisted with planning special events including room reservations, catering orders, and RSVP contact-Provided general HR administrative support including office supply orders and mail distribution -Provided reception to HR department by answering questions from walk-in visitors and phone calls

West Hollywood, California, United States

-Issued permits to constituents for parking and encroachment -Received and balanced revenues on a weekly basis for 7 pay-by-space parking lots-Investigated parking citations, provided information to the public, and collected/processed parking fines -Prepared projections for permit revenues, and processed renewals for 14 permit parking districts-Processed 5-10 vendor check requests per month-Responded to constituent questions and complaints via electronic or verbal communication

Irvine, California, United States

-Lead Coordinator for University Relations (UR) Recruiters-Liaison between interview team, recruiters, interview candidates, and supporting UR Coordinators-Scheduled 20+ candidate interviews per week -Prepared new hire offer packet and initiated relocation benefits when necessary-Processed all new hire documentation upon completion/return -Trained new Human Resources Coordinators

Irvine, California, United States

-Assisted Coordinators with multiple projects including filing, data entry, and interview scheduling-Assisted with travel accommodations for candidates’ onsite interviews-Coordinated 10-15 interviews per week between prospective employees and hiring staff-Input approximately 20-30 background checks per week for new hire employees -Audited 15-20 new hire files per week

Ms, Human Resources

Ba, Psychology

Activities and Societies: Gamma Phi Beta International Sorority - Financial Vice President Psi Chi National Honors Society for Psychology.