Key Responsibilities:• Founded and led Rose & Pearls, a business consulting and coaching firm dedicated to empowering entrepreneurs to achieve full-time success in their businesses.• Developed customized coaching programs and business strategies tailored to the unique needs of each client, focusing on sustainable growth and profitability.• Provided one-on-one coaching and group workshops to guide clients in securing business funding, scaling operations, and optimizing business processes.• Managed the company’s brand identity, marketing strategies, and client acquisition efforts, ensuring a strong market presence and ongoing client engagement.• Built and nurtured long-term relationships with clients, fostering trust and delivering measurable results through strategic advice and support.• Oversaw all aspects of business operations, including financial management, resource allocation, and team leadership.Notable Accomplishments:• Successfully coached numerous entrepreneurs to transition from part-time ventures to full-time, profitable businesses.• Secured millions in business funding for clients through strategic planning, grant applications, and investor pitches.• Developed and published a widely acclaimed eBook, the 'Business Funding Roadmap,' providing essential resources and guidance for securing grants and investment opportunities.• Grew Rose & Pearls from a startup into a well-respected consulting firm with a strong client base and a reputation for excellence.• Achieved high client satisfaction and retention rates by delivering actionable insights and personalized coaching that drives real business outcomes.• Expanded the company’s service offerings to include a range of business development tools, resources, and workshops, further enhancing client success.

Key Responsibilities:• Spearheaded the launch and development of Freight Action, overseeing all aspects of operations, including strategic planning, logistics management, and service delivery.• Established and managed partnerships with carriers, shippers, and other key stakeholders to ensure seamless transportation and logistics services.• Developed and implemented innovative supply chain solutions to optimize efficiency, reduce costs, and improve delivery times.• Led the recruitment, training, and development of a skilled team, ensuring alignment with the company’s goals and values.• Managed financial planning, budgeting, and resource allocation to support the company’s growth and profitability.• Ensured compliance with industry regulations and safety standards, maintaining a high level of operational integrity.• Developed and executed marketing and sales strategies to drive customer acquisition and retention.Notable Accomplishments:• Successfully launched Freight Action, achieving significant market penetration within the first year of operation.• Secured long-term contracts with key clients such as FEMA and Walmart, contributing to a stable revenue stream and strong business growth.• Implemented a technology-driven logistics platform that reduced delivery times by 30% and increased customer satisfaction.• Grew the company’s fleet from an initial few vehicles to a robust transportation network capable of handling diverse freight needs.• Achieved a high customer retention rate by providing reliable, efficient, and cost-effective logistics solutions.• Expanded operations to cover multiple regions, positioning Freight Action as a competitive player in the transportation and logistics industry.

HR ManagerKey Responsibilities:• Led Payroll Administration, Benefits and Compensation, Training and Development, Employee Onboarding, and Employee Relations, ensuring seamless HR operations.• Coached managers on evaluating employees, setting performance goals, conducting objective reviews, and recognizing achievements to boost productivity.• Managed sensitive employee terminations, grievances, and other complex situations with fairness and respect, collaborating closely with legal counsel, supervisors, and management.• Designed and implemented on-the-job training programs for line employees and career development initiatives for managers, focusing on talent retention and reducing turnover.• Supported production planning by ensuring the business was adequately resourced.Notable Accomplishments:• Implemented payroll and HR policies that resulted in significant annual cost savings.• Enhanced employer branding by designing and launching the company’s first dedicated career site.• Successfully upgraded the CRM system to a more efficient CRM/ATS software, streamlining operations.• Reduced the client onboarding process by 50% and shortened the candidate time-to-fill from 113 days to 61 days.

Key Responsibilities:• Reported directly to the Chief Executive Officer, leading the Human Resources, Accounting, and Administration functions with a focus on efficiency and strategic alignment.• Delivered comprehensive HR services, guiding the organization toward its objectives through effective people management.• Administered payroll for over 500 employees, including managing comprehensive benefits packages.• Established transparent communication channels, ensuring employees had easy access to information on benefits, training, development, and career advancement opportunities.• Developed and implemented a competency-based performance management system.• Designed and launched a training program to bridge core and job-specific competency gaps.• Negotiated employee grievances, managed claims processing, and coordinated return-to-work programs.• Handled all unemployment claims processing and appeals.Notable Accomplishments:• Collaborated directly with the CEO to revamp HR strategy and payroll functions, effectively supporting over 500 employees.• Introduced pay cards for a streamlined, paperless payroll system.• Successfully reduced the unemployment rate from 23% to 5%.• Developed a job costing model, transforming a manual system into an efficient process that increased revenue from $800,000 to $2 million.• Fostered a culture of innovation and high performance by embedding elevated expectations into daily business practices.• Optimized procedures by sourcing and implementing automated time and attendance systems, achieving a 23% improvement in process efficiency.

Key Responsibilities:• Safeguarded the bank's assets by effectively managing system contracts both within the Operations Division and with external partners.• Oversaw the company’s financial portfolio and led all human resources functions, ensuring optimal performance and compliance.Notable Accomplishments:• Spearheaded policy revisions and authored a comprehensive policy guide to enhance vendor management practices.• Successfully negotiated and implemented contract amendments, aligning vendor agreements with the bank’s strategic goals.• Managed a team of 43 professionals, overseeing key operations including order entry, invoice processing, accounts receivable, accounts payable, and customer service.